It Administrator

C-P Flexible Packaging is a successful and fast-growing essential manufacturing company that uses an impressive array of digital pre-press and wide-web flexographic printing capabilities and extrusion and adhesive laminators to produce creative flexible packaging solutions for our customers. With a primary focus on serving the food industry, C-P specializes in roll stock, pouches, re-sealable packaging and shrink sleeves. With 9 current locations across North America and growing, C-P Flexible Packaging is one of the top 25 flexible packaging companies in the U.S..
We are currently recruiting for an IT Admin to work on our team. The IT Admin will be primarily responsible for the maintenance, configuration, and reliable operation of computers, computer systems and servers, installation of hardware and software, participation in research and development to continuously improve and keep up with the IT business needs of the organization and network security.
This position will take part in a rotational on-call requirement every 9th week and will be expected to handle tickets related to their skill set within the company help desk, along with other duties, as assigned.
In addition to the other advantages of working for CP, we're offering premium pay on top of a very competitive base pay, and bonus opportunities.
Benefits

• Medical, dental, vision, and prescription drug coverage
• 401(k) plan with generous company match
• Paid vacation and personal days
• Paid holidays
• Company-paid life and AD&D insurance
• Company paid short-term disability coverage
• Employee Assistance Program (EAP)

• Resolve Help Desk tickets and document findings and resolutions
• Set-up new workstations and printers to access network resources
• Create email, active directory, and domain user accounts
• Troubleshoot network connectivity issues
• Install software/hardware on workstations
• Provide telephone and remote support to users
• Process updates and patches on servers and ERP software
• Participate in on-call rotation
• Special Projects and other duties as assigned

• High school diploma or GED required
• Experience in SQL and VBA is a plus
• Strong understanding of connectivity and internet related issues
• Strong troubleshooting skills
• Proficiency in Microsoft Office package software is essential
• Excellent communication skills, both verbal and written
• Excellent time management skills
• Excellent attention to detail is essential