Is Epic Project Coordinator

The IS Project Coordinator will primarily be responsible for managing small to medium sized projects within the Information Services department. The IS Project Coordinator will perform project management for any projects small to medium in scope which require good management and organization to be successful. This position will also be responsible for performing feasibility study projects to prove the need for future project funding.

This is a full time, benefits eligible position.

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here,Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

Project Management 

• Lead project teams to ensure scope, timelines, deliverables, budgets and quality are meeting and exceeding expectations.
• Lead project teams through all phases of life cycle development on small to medium sized projects.
• Leads multiple small to medium sized projects and project teams simultaneously.
• Develop a project plan in accordance with industry standard and NCH IS specific methodologies. 
• Develop a project plan which details the begin/end dates, tasks, resources, milestones, and expectations of all project resources (people, equipment, vendors, systems, dollars, etc.).
• Maintain the accuracy of the project plan in conjunction with vendors, resource managers, and key stakeholders.
• Create and maintain project documentation as appropriate for every project assigned.
• Provide feedback on assigned team members? performance routinely to the resource managers.
• Contribute to the definition of project goals, alignment of those goals with organizational goals and ensure success criteria are defined during project initiation. 
• Appropriately set and manage customer and team expectations.
• Establish meeting agendas in advance of project meetings; coordinate attendees and their contributions/deliverables for each meeting; manage meeting times and topics; at the end of each meeting summarize important decisions made, what action items are due and by whom, when the next meeting will occur.
• Maintain an issues list and manage the deliverables and resolution of those issues in an effective and timely manner; use judgment in escalating issues when appropriate.?
• Effectively utilize appropriate tools to communicate project information to a broad audience.
• Ensure system test plans are developed, approved, and implemented.
• Assure effective project hand-off to support teams. 
• Assure disaster recovery, security, and availability is addressed as a part of the project.
• Assist in managing the vendor(s) relationship; manage vendor work effort to contract and scope document.
• Actively engaged and utilizing new project management tools and methodologies, such as agile methodology.

Project Quality Management 

• In conjunction with the Managers and Directors, manage the external vendor relationship ensuring optimal performance and project outcomes.
• Develop pre- and post-implementation studies to measure project achievement of goals and capture lessons learned.
• Seeks regular project reviews from Project Coordinators, managers, and/or directors to ensure quality project delivery.

Planning and Budgeting

• Work with customers to define the feasibility and benefits of proposed projects.
• Effectively manage projects to the approved budget.
• Minimize project change orders that impact project cost.

Project Management Office Team

• Provide feedback and report project risks to the PMO team.
• Seek direction from the PMO team on project prioritization.
• Work with IS Managers and Customers to ensure unified goals are being met. 
• Help to ensure adherence to PMO methods across Information Services.
• Administer Project Management Tools.
• Provide support for large/complex projects being led by Project Managers and Sr. Project Managers.
• Work closely with exiting Project Coordinators, Project Managers, and Sr. Project Managers to provide support and help manage existing project workload.

Information Assurance

• Knowledgeable of and adheres to Ntionwide Children's Hospital policies, processes, procedures, standards, and guidelines governing privacy, security, and disaster recovery/business continuity.
• Develop, implement, and/or maintain systems following IS Information Assurance policies, processes, procedures, and guidelines and industry standards to address security, privacy, and disaster recovery/business continuity needs to protect Nationwide Children's Hospital information and resources at established, defined levels.
• Actively protects sensitive, classified, and confidential information.? Use and access systems and information only for authorized purposes and in accordance with security procedures and guidelines to perform job duties as assigned.? Maintain individual accountability for security controls and measures (e.g., individual passwords are not shared with other users).
• Report suspected security and/or privacy incidents following established Nationwide Children's Hospital procedures.
• Follow established procedures to conduct reviews and audits of systems and information for assigned areas of responsibility.
• Maintain systems to keep information and resources secure and safe from known vulnerabilities to include updating applications and systems with security patches and code updates, applying appropriate virus protection, and testing changes before placing into production environments.
• Assist Information Assurance staff in the development and refinement of Information Assurance standards, policies, procedures, processes, and guidelines.

Teamwork, Collaboration, Professionalism, and Leadership

• Set the example and provides leadership when working with other IS staff in functional or cross-functional teams to meet goals, objectives, and responsibilities. 
• Set the example in establishing and maintaining a professional demeanor and being accountable for their performance.
• Set the example for establishing a team atmosphere within IS and other hospital departments by interacting with others in an honest and straightforward manner, listening to and valuing the opinions and ideas of others, sharing knowledge, and helping others to accomplish goals.
• Develop and maintain expert level knowledge and skills in technical and professional areas.
• Mentor and train IS staff members in areas of specialty.

KNOWLEDGE , SKILLS AND ABILITIES REQUIRED

• Bachelor's degree required.
• Project Management Certification desirable.
• Completion of a Structured Project Management Training program required. 
• 1 to 5 years' experience information systems management, project management, and systems implementations.
• Strong skills in the use of PC desktop applications such as Word, Visio, Excel, PowerPoint, MS Project.
• Excellent communication skills with all types of employees and management.
• Proven experience in IT project management and systems implementations. Revenue cycle or facility experience preferred.
• Proven track record in successful project completion (on-time, on-budget, goals met).
• Knowledge of operating systems, application development, and infrastructure management.
• Demonstrated ability in team development, management, and consensus-building.
• Demonstrated ability to lead multiple small to medium sized projects simultaneously while effectively meeting all deadlines and budgets.
• Knowledge of information systems principles, methodologies and assumptions required.
• Previous healthcare experience desirable.
• Ability to modify work schedules and practices to meet job requirements; requires occasional overnight travel.

MINIMUM PHYSICAL REQUIREMENTS

• Position requires ability to talk, listen and type.
• Ability to interact with customers and information systems personnel.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE/M/F/Disability/Vet