INDUSTRIAL COMMISSION
Are you ready to work for an exceptional state agency that works to protect the life, health, safety, and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.
INVESTIGATOR 3
Job Location:
LEGAL DIVISION/ COMPLIANCE INVESTIGATIONS UNIT
800 W WASHIGHTON ST
PHOENIX, ARIZONA 85007
Hourly Rate: $23.7980
Grade: 19
Closing Date: Opent Untill Filled
Job Summary:
We are currently looking for an exceptional individual to support the Compliance/Investigations Unit in our Legal Division, which is tasked with providing detailed, accurate, and credible investigative data necessary for the Commission to perform its administrative, enforcement, and prosecutorial duties. The Compliance/Investigations Unit is primarily responsible for identifying, investigating, and recommending action regarding employers who are not in compliance with A.R.S § 23-961 (which requires employers to maintain workers’ compensation coverage for their employees). Most of the work is in the greater Phoenix area.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
- Plans, organizes, and conducts investigations of alleged administrative or legal violations of laws, rules, regulations, and policies enforced by the Commission; interviews witnesses and preserves testimony; performs surveillance; searches for, locates, examines, and preserves documentary evidence (including the use of public and governmental resources to gather relevant information). Evaluates and resolves complex investigation details and applies the state statutes to a set of circumstances to determine if a matter should be forwarded to the Commission for the
issuance of a civil penalty.- Participates in AMS huddles, Required trainings, Agency, Department, and Unit
difficult issues, and sharing information.- Maintains investigation logs; writes reports of investigations, outlining methods,
prepares recommendations regarding assessment of civil penalties, injunctive relief, or other
legal actions; testifies in court or administrative hearings as an official witness.- Drives state automobile to various locations throughout the state, conducting the business of the Compliance Unit
Knowledge, Skills & Abilities (KSAs):
Knowledge in
- Arizona administrative practices and procedures and personnel rules and requirements.
- Purposes, goals, policies, procedures and practices of the Commission and the Legal
- Techniques and methods of interviewing and records searching.
- Private industry practices and government, business, and occupational regulations.
- Investigative technology and equipment.
- Investigative techniques and tools, including Internet tools, databases, and other sources
- Federal, State, and agency laws pertaining to fraud, workers' compensation, occupational
Skills in
- Teamwork.
- Planning/organization, multi-tasking, and time management.
- Clear and concise oral and written communication, including attention to detail.
- Use of computers and other technical devices/programs/software, including investigative
- Problem-solving, ingenuity, and decision-making.
- Interpersonal communication, including skill in testifying in legal proceedings.
- Conducting investigative research and using effective investigative techniques and tools.
- Critical and logical analysis, including skills in analyzing and interpreting investigative
- Interpreting and applying applicable law to investigative activities.
- In Google Suite.
Ability to
- Interact professionally with a diverse group of clients, coworkers, and the public.
- Effectively use skills of staff.
- Display courteous, ethical, and professional behavior.
- Exercise good judgment in making strategic decisions.
- Multi-task, prioritize, and adapt to changing circumstances.
- Mentor and motivate subordinate-level staff.
- Maintain emotional control and work under pressure.
- Persistent in performing investigative activities or other tasks.
- Travel within and outside Arizona, including overnight stays.
- Perform job duties independently.
- Effectively manage investigative assignments and work in a fast-paced environment.
- To possibly work remotely.
Selective Preference(s):
The ideal candidate for this position will have:
- College degree.
- Three years of experience in an investigation-related profession.
- Fluent in Spanish.
- Course or training in investigative techniques and procedures.
- Possess competent computer skills, with an emphasis on knowledge of various social
- Law Enforcement Background
Pre-Employment Requirements:
Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). [1]
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Retirement:
You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542.5559. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.