Audit & Investigation Manager

The Audits and Investigation Manager's role is to ensure compliance within lawful standards and regulations while fostering relationships with other departments and stakeholders to protect the public.

This role will be tasked with continually improving internal policies and procedures to uphold transparency and accountability in financial reporting and investigative processes.

Key duties include conducting reviews and assessments of audits, investigative complaints and allegations while working collectively with Enforcement and Compliance needs.

Further, this position to supervise auditors and investigators work quality while providing collaborative learning sessions to improve the division's knowledge base.

Oversee the workload of the Audits and Investigation division and direct a team of auditors and investigators tasked with analyzing brokerage management operations, internal controls of accounting, and records throughout the examination and analysis of an Audit and Investigation

Provide support to division members facing intricate scenarios. As well as, being able to testify in the Office of Administrative hearings on behalf of the division for specialized cases or if an investigator/auditor is unavailable

Create and facilitate regular collaborative meetings for education and coaching with the entire Audit and Investigation team. As well, as facilitate regular coaching session with individuals within the division

Provide current updates and input to the Departments Executive team on Audit and Investigation topics, processes, and needs

Develop and Foster relationships with other departments, associations, and stakeholders to assist with protecting the public

Outreach when necessary in representation of Audits and Investigations in meetings, events, and customer interactions

Knowledge:

Arizona Revised Statute Title 32 Chapter 20. Arizona Administrative Code Title 4 Chapter 20

Trust Accounting, Property Management Experience, Real Estate brokerage Operations

Skill:

Provide positive Customer Service through any communication capacity

To show a willingness to adapt to required changes

 Working in Google Suite, Microsoft Office Suite

Organize teams, work, and planning

Ability:

Ability to write effective reports for the purpose of the Office of Administrative hearings or Superior Court

Demonstrate the ability to provide a collaborative, productive team environment

Ability to learn and adapt to using custom software programs

Bachelor Degree, License, or Certifications in Real Estate, Business, Public Policy, or related discipline

If no degree a minimum of 3 years of customer service in a supervisory role

Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11)

Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

The State of Arizona offers a comprehensive benefits package to include:

Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Life insurance and long-term disability insurance

Vacation plus 10 paid holidays per year

Health and dental insurance

Retirement plan

Sick leave

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS)

Please note, enrollment eligibility will become effective after 27 weeks of employment

If you have any questions, please feel free to contact Shawn McConnell at staffing@azdoa.gov for assistance