Admissions Counselor

Posting Details
Position Information
Position Title
Admissions Counselor
Position Type
Regular
Job Number
SA22424
Full or Part Time
Full-Time 40 Hours Weekly
Fair Labor Standard Act Classification
Exempt
Anticipated Pay Range
$66,560
Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary
The Undergraduate Admissions Counselor participates in the entire undergraduate admissions process for Dodge College of Film and Media Arts (DCFMA). Under the direction of the Dean and Director of Admission, duties include coordinating processes for reading and reviewing applications, maintaining and analyzing reports, communicating regularly with the university admissions office, responding to inquiries, maintaining current admissions information on the website and participating in recruitment events. Assist with faculty application review process: allocate files to faculty, track reviewers schedule and progress, provide troubleshooting and assistance as needed. Assist with the review of applicant files. Collect recruitment and admissions data. Oversee and manage the admitted student outreach efforts including email communication, phone calls, visitors, and undergraduate visit opportunities.
Responsibilities
Dodge Admission Duties

• Assist with faculty application review process: allocate files to faculty, track reviewers schedule and progress, provide troubleshooting and assistance as needed.
• Assist with the review of applicant files. Collect recruitment and admissions data. Oversee and manage the admitted student outreach efforts including email communication, phone calls, visitors, and graduate visit opportunities.
• Coordinate and participate in off-campus recruiting events including college fairs, panels, and internal university events.
• Provide information and guidance to prospective applicants and families on DCFMA processes and eligibility requirements.
• Provide support for DCFMA events including Preview Day and Discover Chapman Events; oversee staffing of students, marketing and communication and assist with day-of coordination.
• Serve as a liaison between Dodge and the Admissions Office. Attend all undergraduate admission meetings and communicate regularly with other liaisons.
• Manage file reading case load including presentations of assigned applicants to admission committee. Participate as a member of the University Admission Committee.
• Manage special projects as assigned by director.
• Develop individualized student admissions programs to ensure conversations between the applicant and the University remain positive and productive.
• With training, compile data for planning, implementation and evaluation of outreach efforts. Participate in the strategic planning of university outreach efforts.
• Participate in professional development activities including conferences and affiliations (currently WACAC Admission Practices Committee member).

Dodge Admission Office Management

• Manage inquiries from prospective students and families through phone and email, including troubleshooting and resolving concerns.
• Ensure "customer" satisfaction and timely responses.
• Oversee all Dodge admission staff that are using Unibuddy to ensure timely responses and customer satisfaction. Supervise Dodge admission student staff including recruitment, hiring, training, and scheduling. Oversee and manage schedule for DCFMA tours on "Slate" system.

Required Qualifications

• Bachelor's degree or equivalent experience
• Excellent written & oral communications skills with extreme attention to detail
• Proven ability to handle simultaneous deadlines, communicate effectively and maintain a positive composure
• Strong interpersonal skills to interact with diverse constituents at all levels
• Strong technical skills to learn and use Chapman's enterprise applications
• Skilled in analyzing, interpreting and reporting data, with the ability to solve problems and provide accurate information and recommendations
• Interest in higher education admissions process
• Skills in record maintenance
• Strong knowledge of Microsoft Office and web applications
• Proven ability to multi-task in a fast-paced environment
• Ability to show self-initiative
• Ability to work as a team member
• Ability to demonstrate tact and diplomacy, maintain confidentiality and follow FERPA regulations

Desired Qualifications

• Basic knowledge of Dodge College and Admission policies and eligibility requirements
• Experience in providing administrative support in a professional office
• Knowledge of film and media arts
• Experience with recruiting and event management

Special Instructions to Applicants
Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at www.chapman.edu/diversity.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Minimum Number of References
Maximum Number of References