International Sales Coordinator

Company Description

Miller® is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs for welding safety and health. We’re about partnership and work. Our products are designed with our users for manufacturing, fabrication, construction, aviation, motorsports, education, agriculture, and marine applications.

Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality, and responsiveness. Our tagline, “The Power of Blue®,” is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world’s largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people.

Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns.

Job Description

We are seeking a dynamic and detail-oriented International Sales Coordinator to join our growing team. The ideal candidate will be responsible for supporting our International Sales efforts, ensuring seamless communication and coordination between various departments and customers worldwide. The International Sales Coordinator will play a crucial role in managing the end-to-end sales process for global accounts, from order placement to delivery. This role requires excellent organizational skills, strong attention to detail, and the ability to thrive in a fast-paced, global business environment.

Qualifications

What You Will Do & Impact:

As an International Sales Coordinator, based in Appleton, Wisconsin and overseeing the territories of Europe and Africa you will:

Order Processing:

• Receive and process sales orders from around the world accurately and in a timely manner.
• Collaborate with the sales team to confirm product availability, pricing, and delivery schedules.
• Ensure compliance with shipping regulations and customs requirements.

Communication and Coordination:

• Act as a liaison between the sales team, production, logistics, and clients worldwide to facilitate smooth communication.
• Respond to inquiries from customers regarding product information, pricing, and order status.
• Collaborate with freight forwarders and customs brokers to coordinate shipments globally.

Documentation and Compliance:

• Prepare and review necessary documentation for shipments, including commercial invoices, packing lists, and certificates of origin.
• Ensure compliance with trade regulations and customs procedures.
• Stay updated on changes in shipping laws and regulations worldwide.

Customer Relationship Management:

• Build and maintain strong relationships with clients worldwide.
• Address and resolve customer concerns or issues related to orders.
• Provide exceptional customer service to enhance client satisfaction and loyalty.

Minimum Education and Experience:

• Bachelor’s degree in business, International Relations, Spanish, or a related field.
• Minimum of two years’ experience in International Sales coordination or a similar role.
• Strong understanding of trade regulations and shipping processes globally.

What you need to do to be successful in this role:

• Excellent communication and interpersonal skills.  Proficiency in a second language preferred.
• Possess a desire to continue to grow professionally through experiences, exposure, and focused training.
• Must have a positive and enthusiastic attitude, while being self-motivated, with a desire to help the customer.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work independently and collaboratively in a team environment.

• Proficient computer skills with a high level of comfort in learning new software systems, knowledge of D365, Precision, Microsoft, Outlook, Windows, Word, and Excel preferred.

If you are a highly motivated individual with a passion for international business and a keen eye for detail, we invite you to apply for this exciting opportunity to contribute to our global success. Please submit your resume and cover letter outlining your relevant experience.

 

Additional Information

As an Equal Opportunity/Affirmative Action Employer, ITW does not discriminate in hiring or in the terms and conditions of employment because of an individual's race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, veteran status, arrest record, citizenship or other categories protected by federal, state or local laws. EOE/M/F/Vet/Disability Information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.