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SalaryIndiana Health Centers, Inc. (IHC) is a healthcare center that provides medical, dental, and behavioral health care to the medically underserved and uninsured populations of the state of Indiana. Our facilities offer primary care services to people of all ages, who may not be able to afford quality healthcare otherwise, on a sliding fee scale.
IHC in Marion, Indiana is seeking anIntake Specialist to join our talented and dedicated team! This rewarding position comes with an exceptional benefits package including a $1000.00 bonus!
Overview: The Intake Specialist plays a vital role in IHC's mission and goals by ensuring that all client income documentation, front-office paperwork, charts, and billing are handled efficiently. The Intake Specialist works closely with other front office staff to provide excellent customer service to clients over the phone and in the lobby. They also complete billing paperwork and daily reports that are essential for monitoring the overall effectiveness of the clinic.
- Greets clients and visitors to the clinic and assists with the check-in process
- Makes appointments and prepares clients for appointments
- Answers phones and accurately direct calls
- Uses and maintains electronic medical records
- Maintains effective working relationships with physicians, co-workers, and patients
- Demonstrates positive customer service skills in person and over the phone
- Works well in a team environment and as part of a team
The recruitment package includes but is not limited to:
- Hourly position
- $1000.00 retention bonus paid after 1 year
- 403(b) matching
- Flexible spending account
- Health, life, dental, and vision insurance
- Health savings account
- Generous PTO
- Referral program
- Retirement plan
- Tuition reimbursement
- Completion of a standard high school diploma or equivalent
- Related education can be considered as a substitute for experience
- At least one (1) year of prior experience in an office or health-related position
- Computer proficiency and excellent customer service skills are essential
