Intake Coordinator

Coordinates infusion and enteral services for patient discharging from inpatient facilities as well as managing therapy changes for existing patients. Communicates regularly via telephone/email/instant messaging with social workers, UICH pharmacy, nursing, inventory, and warehouse staff as well insurance companies. Ability to multitask, attention to detail and flexibility are important qualities for a candidate in this position.

• Coordinate care for patients admitted to the UICH service
• Coordinating delivery method of drug with pharmacist
• Identifying agencies and coordinating provision of infusion and other needed nursing care with the agency
• Providing follow-up communication with nursing agencies, including but not limited to, drug infusion, IV access and care issues
• Performs required documentation to record initial care planning, inventory records and verbal and written communication with referral sources
• Completes chart reviews (as needed) to ensure therapy meets insurance coverage criteria before accepting patient on service
• Enters lab visits in EPIC
• Coordinates changes to existing patients therapy
• Communicates changes with patients, care givers, UICH staff, physicians and nursing agencies
• Modifies delivery tickets as needed according to new orders received
• Enters order and updates patient information on Enteral and Chemotherapy patients requiring an SMN renewal then sends a TO DO message to nurses to complete the process
• Obtain health history and scan into CPR+
• Communicates regularly with insurance companies to verify coverage and benefits as well obtain prior authorizations as needed