Intake Coordinator

Crescent Home Health Agency is looking for a dynamic person to join our team as Intake Coordinator. This person must have a positive attitude, excellent customer service and organizational skills, and the ability to multi-task. The ideal candidate cares about patients and ensures they receive the care they need. This role will cover all aspects of coordination for new as well as resuming patients (from entering referral information to scheduling clinicians to ordering supplies).

Required Qualifications:

Prior experience in intake coordination (preferably in a home health setting), knowledge of medical terminology and the ability to interpret information accurately.

Responsibilities include, but are not limited to:

• Reviewing all referral information

• Scheduling clinicians and assisting in coordinating care

• Calling doctors offices/ hospitals/ facilities when required

• Contacting patient &/or caregiver when required

• Monitoring all transfers (if there are changes in hospital status)

• Ordering supplies from approved vendors when required

• Coordinating closely with the Front Desk to ensure a smooth process

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: Multiple locations