Insurance Customer Service Representative

Our dynamic team seeks an enthusiastic individual to provide exceptional Customer Service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a Customer Service role and have a friendly, client-first attitude, please apply today!Compensation:

$40,000 - $75,000 yearly

Responsibilities:

• Remain up to date on new marketing initiatives to accurately address insurance-related questions using all available tools
• Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
• Verify new customers coverage and present policyholders with proof of insurance paperwork
• Follow-up on client interactions in a thorough manner to ensure customer satisfaction
• Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved

• We believe in having a work-life balance and freedom for you and your family! Own your own schedule and your own time!
• We equip agents with cutting-edge technology and a comprehensive product portfolio that makes closing the sale simple and easy
• We offer five different income streams, including stock shares to reward your enterprising efforts (your income is not limited)
• We provide a health benefit plan for you and your family
• We will Train, mentor, and coach you the entire way. We use one-on-one mentorship
• We have leads sent directly to your phone
• No cold calling, No door knocking, No relying on referrals only

Applicants must have a strong work ethic, be driven to succeed and be willing to go above and beyond to achieve above-average results. You must be willing to work for the income you expect to make in your first year. High achievers can take advantage of rewards clubs and incentive trips to exotic locations across the globe.

Qualifications:

• Must have knowledge of Microsoft Office and customer relationship management software
• Excellent active listening, interpersonal, and communication skills
• Basic knowledge of insurance policy procedures and schedules is preferred
• You must have previous Customer Service experience for this position
• Position requires a high school diploma or GED equivalent

• Strong communication skills, You can work anywhere in the country, but you have to be plugged into your mentor (your mentor does not succeed unless you do)
• No felonies
• Willing to get an insurance license
• Be motivated! This is a commission-based position, and you can earn it if you put in the work
• Trainable
• Coachable

About Company

We help people by providing affordable final expense policies. We work with thousands of agents to reach as many people as possible across the country. We are focused on the things that matter.We never spend time or energy worrying about things that don’t either get us closer to our goals or help us accomplish our objectives. Our objectives are to help people by offering affordable final-expense products and to build up agents to be as successful as possible. We believe that just because something has always been done a certain way doesn’t mean it’s the best way. As a company, we are always looking for new ways to innovate and solve problems to continue working towards our desired results. As a company and individuals, we strive to operate at the highest moral standards. In the business, we work hard to do right by the people we serve.