Scheduled Hours
40Position Summary
Performs the task of ensuring the accuracy of registration and insurance plan information of patient accounts. Position obtains physician visit referrals for Siteman Cancer Center visits. The position obtains an extensive benefit check for Siteman Treatment center patients. This position requires heavy call volume to insurance companies, third party administrators, physician offices, and employers to verify eligibility, obtain referrals and authorizations, and to obtain specific benefit information pertaining to oncology visits.Job Description
Primary Duties & Responsibilities
- Acts as a Lead IBC Assistant. Trains and orientates other IBC Assistants.
- Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
- Handles discounts, adjustments and charge corrections.
- Makes collection calls to insurance companies and patients to ensure timely payment of claims.
- Reviews remittance advises for rejection and accuracy of payment amounts.
- Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.
- Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
- Responds to questions and requests from Insurance companies.
- Supports customer service unit in answering billing and collection questions.
- Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.
Preferred Qualifications
- Two years of college or business school.
- Working knowledge of computers, general office equipment, telephone console, medical terminology, collection techniques and communication skills that involves dealing with confidential information.
Required Qualifications
- High school diploma or equivalent high school certification.
- Three to five years of previous billing or insurance experience.
Grade
C08-HSalary Range
$20.17 - $30.24 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/