Insurance A/R Specialist

JOB SUMMARY

Insurance AR Specialist is responsible for accurate and timely posting of payments, denials, refunds, and adjustments to patient accounts within the practice management system(s). The Specialist verifies deposits and reconciles payment batches. This position is responsible for identifying and reporting inefficiencies and opportunities to accelerate cash posting and account resolution.

To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB RESPONSIBILITIES

• Ensures payments, electronic remittances, adjustments, denials, and rejections are accurately posted to patient accounts.
• Balances daily batch deposit
• Identifies and reports any payment discrepancies including contract management variances
• Monitor unapplied payments
• Send recap email office for rectification
• Knowledge of payment portals as needed to obtain EOB's

REQUIRED EDUCATION AND EXPERIENCE

• 2+ year of recent cash posting experience in the dental field
• Knowledge of Dentrix G6 or higher Ascend a plus
• Knowledge of PPO and fee for service payments
• Math and accounting skills are required.
• Knowledge of manual and electronic payment posting.
• Knowledge of ERA's, EFT's, and EOB's.
• Knowledge of the revenue cycle.
• Ability to read and interpret EOB's.
• Knowledge of payment and insurance portals.

QUALIFICATIONS

• Well organized with multi-tasking skills.
• Task and detail oriented with a strong quality focus.
• Confident communicator with an excellent service focus.
• Self-motivated with a positive and professional approach.
• Analytical thinker.
• Ability to stay composed in challenging situations.
• Strong interpersonal skills.
• Ability to keep up in a fast paced always changing field.

PHYSICAL REQUIREMENTS

• Regular Office Duties as assigned
• Long period of Sitting

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined.