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Form of workJob Description
Texas Health and Human Services Commission requires the services of a Training Curriculum Developer who meets the general qualifications of DIR Instructor Trainer 3. The Training Curriculum Developer will be part of a dedicated PeopleSoft Financials upgrade project team.
The core duties include designing training content for system users, support staff, and trainers, conducting training sessions, and developing various job aids. Additional duties include other project activities as needs arise in documentation and system testing. Must demonstrate and excel in communicating and working with a diverse team with collaboration tools competently in a remote work environment. Also, must be able to estimate work, set deadlines, and communicate effectively.
Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. The trainer will manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. This instructor uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. This instructor also teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses.
Job duties also include the following: incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items.-The Training Specialist is primarily responsible for working with a team of Training Specialist in technical and system curriculum delivery, revision and maintenance. This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information.
Requirements:
8yrs. experience - Required - Developing training curricula for ERP systems
8yrs. experience - Required - Conducting training sessions in person and remotely
8yrs. experience - Required - (At least 4 years) Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio)
8yrs. experience - Required - (At least 4 years) Experience with PeopleSoft FSCM 9.2 ERP system
2yrs. experience - Preferred - Using SoftChalk to develop training
2yrs. experience - Preferred - Using Camtasia to edit recordings
2yrs. experience - Preferred - Experience working with a public sector organization (Federal, State, or Local Government)
2yrs. experience - Preferred - Experience working with the Comptroller of Public Accounts (CPA) CAPPS Financials
2yrs. experience - Preferred - Experience with SharePoint
1yr. experience - Preferred - Experience with Jira
1yr. experience - Preferred - Experience working with the Scrum framework
Work and location:
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. Remote work Mon - Fri. Required to be in the state of Texas
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
