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Form of workEnvironmental Solutions Group encompasses industry-leading brands — Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, Soft-Pak, and Parts Central — to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support. Our mission, "Improving Lives," drives us to make a significant difference, both in the marketplace and in the lives of our employees and their communities. For more information, visit www.doveresg.com.
Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.” Additional information is available at dovercorporation.com.
Operating Company: Environmental Solutions Group - 3rd Eye
Location: Remote
Reports to: Senior Manager, 3rd Eye Installations
Department: Sales and Marketing
COMPANY SUMMARY:
3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet. Our technology is the cornerstone of our industry, and our customers use it to improve their fleet safety, operational, and maintenance performance.
POSITION SUMMARY:
The Installation Project Coordinator will work as part of a dynamic and passionate team at 3rd Eye to maximize capacity, efficiency, and profitability. You will manage staff and exceed customer expectations by accomplishing the highest quality installations. By working closely with installation technicians, installation coordinators, warehouse/inventory manager, and the sales manager, you will complete jobs on time and within budget, helping achieve the company's financial goals.
ESSENTIAL JOB FUNCTIONS INCLUDE:
- Proficient JDE knowledge and access to complete the following tasks in the installation cycle:
- Open and Create Orders.
- Maintain and adjust pending orders to support Sales/Product Management.
- Approve and Create Sales Order for Major Installation Projects, serving as an Installations gatekeeper.
- Reconcile and Invoice Installation Orders from Major Projects as well as existing customer installations.
- Work Directly with Billing Coordinator for on-time billing completion.
- Work Directly with Billing Coordinator for to communicate and organize accurate SAAS Billing Features.
- Manage and Assess the Field Returns Process, utilizing the data for Project Reconciliation.
- Monitor and Maintain the Project Flow Tool for all major projects across the Project Management Team.
- Work under the Program Manager to adopt and improve the current Project Management Process and procedures.
- Skilled in the 3rd Eye Website features as well as the GoCanvas application data in order to manage project status.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Determining project changes.
- Providing administrative support as needed.
- Undertaking project tasks as required.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Provide back-office support for Project Managers while they are remote at project/customer site.
- Travel is required for this role and will be up to 25%.
JOB SPECIFICATIONS:
- Bachelor’s Degree or equivalent in a technical discipline, business administration, or related is preferred or relevant experience.
- Requires ability to understand general arithmetic.
- Speak and write in a clear and understandable manner for internal and external relations.
- Understand difficult written and verbal instructions. Requires the ability to read written instructions, correspondence, and other documentation, as well as operate office equipment such as computers and printers.
- Highly Proficient with data processing applications, including Microsoft Excel.
- Proficient JDE knowledge.
- Previous experience with Sales Force
- Technical knowledge of parts and products.
- Requires normal attention with periods of high concentration intermittently to input product and parts orders into computer and insure computer information backup.
DOVER COMPETENCIES:
Builds and Manages Collaborative Relationships
Customer Impact
Results Driven
KNOWLEDGE, SKILLS, AND ABILITIES:
Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities – with both internal and external customers – to be performed with a professional demeanor and that all participants be held accountable to this high standard.
Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, PowerPoint, and Excel. Listens to understand input, feedback, and concerns. Provides complete information in an open, honest, and straightforward manner. Responds promptly and positively to questions and requests.
Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.
Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Job Function : Other; Marketing; Sales
