Insights Analyst

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Department: Marketing   

Reports To:  Sr. Manager Insights & Data Strategy

Travel Required: Up to 10%

Why Join Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America.  Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

Highly collaborative role across a wide variety of Home Office functions that is responsible for helping the company advance our business intelligence and analytical capability. By leveraging various data sources and research to deliver analysis of business drivers and consumer trends. This role spans grocery and foodservice channels, and helps shape sales and marketing strategies, while influencing decisions at the executive level. Deliverables will include routine monthly/quarterly reporting and creation of engaging/insightful presentations, using a storytelling approach.

The Insights Analyst position requires knowledge of and experience with CPG data sources, analytically savvy and curious, project management skills, and passion to serve with a continuous improvement orientation. Targeting a highly motivated team player who responds thoughtfully and urgently to growth opportunities and competitive threats. 

Function Related Activities/Key Responsibilities

• Performs high level, in-depth business & category analyses using internal and external syndicated/custom data sources (IRI/Nielsen/Customer Loyalty Data); provides conclusions and recommendations.
• Utilizes consumer insights from various sources to help inform recommendations.
• Provides timely, accurate insights by compiling data from various resources to help internal clients, such as Marketing, Sales and Finance, take strategic action that supports the brand strategy.
• Works with Continuous Improvement, Business Intelligence, and IT to help build and manage systems that store and distribute product data and metrics to key stakeholders.
• Recognizes opportunities to increase sales by closing distribution and assortment gaps.
• Accountable for both standard reporting and executive level reporting, including monthly Brand Health Reporting and helping with board meeting presentations.
• Onboards new Sales and Marketing employees on available reporting and data sources.
• Assist with efforts to code all custom database new item attributes.
• May be asked to perform additional duties as necessary

Position Requirements

• Bachelor's degree in related field from four-year College or university and/or
• 2 years of related experience in the CPG industry; foodservice and DSD experience a plus.
  • Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
• Must have used IRI, Nielsen or 84.51 and have experience with heavy data mining, reporting and providing actionable insights using those sources.
• Must be Excel & PowerPoint proficient.
• Results-oriented with strong written/oral communication skills and project management skills.
• Able to handle multiple projects and deadlines simultaneously while maintaining attention to detail.
• Thrives in a dynamic and transformative environment.
• Intellectually curious self-starter of high character and professional demeanor with positive, can-do attitude.
• Valid driver's license.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
• Office Environment: Most of the duties of this position will be performed inside an office environment.  The noise level in the work environment is usually quiet

Our Values

Champion People              Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity               Dream big, Think Fresh, Make It Happen

Wow Our Customers        Serve with Purpose, Exceed Expectations, Do What's Right

Serve Our Communities   Be Genuine, Bring Joy, Make a Difference

Win Together                    Be Brave, Have Fun, Celebrate

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
 

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law.  This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.