A global provider of climate control solutions for the heating, air conditioning, and refrigeration markets is looking to add an Inside Technical Consultant position to their team.
This is a long temporary position with possibility for it to turn into a permanent role.
Strong customer service skills will get you to the top of the candidate pool. You also get to work remotely on Fridays after the training period!
- Provide troubleshooting and installation assistance of residential and HVAC equipment
- Diagnose issues with refrigeration circuits, components and controls.
- Provide technical documentation to contractors, engineers, and Lennox personnel
- Document and record all call information in database.
- Monday-Thursday on site, Friday Remote; 8:00 AM - 5:00 PM
- Must be available to train fully on-site during training period from 8:00 AM - 5:30 PM
- 4-9 years of knowledge in installation and service of residential HVAC/R
- Excellent written and verbal communication skills.
- MS Office and SAP experience strongly preferred
- Call center experience strongly preferred
- Medical, Dental, Vision
- Virtual Care
- Life, Critical illness, Accident, Long and Short-Term Disability Insurance
- Identity Theft Protection
- 401(K) Retirement Plan with Employer Match
- Commuter Benefits
- 6 paid Holidays