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Form of workPosition Summary:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Knowledge and Skills:
Additional Voluntary Benefits
The Inside Sales Representative is tasked with creating opportunities and acquiring new accounts by contacting clinic leads who have the authority to prescribe catalog products. The Inside Sales Representative identifies, qualifies, contacts, and closes accounts located in territories nationwide. This role uses their proficiency for communication to establish strong relationships with key clinical decision makers. The Inside Sales Representative will have detailed knowledge of facility processes, products, and company protocols along with being responsible for accurately communicating this information to clinics. The Representative carries out planned campaigns designed to provide important information to existing accounts and potential accounts. The Inside Sales Representative is an expert in product knowledge and a proficient communicator, helping the company optimize customer relationships, while increasing account revenue potential.
Duties and Responsibilities: - Possesses detailed product and compounding knowledge
- Sources new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Converts opportunities into active accounts by presenting detailed information
- Establishes, develops, and maintains business relationships with prospective and current healthcare providers in assigned territories
- Responsible for researching and identifying new leads to enter in the CRM
- Updates each CRM profile with detailed and accurate information
- Initiates contact with inactive accounts to reinitiate ordering
- Maintains a minimum number of outgoing contacts and a high standard of professionalism in verbal and written communications
- Follows established sales operating procedures and best practices
- Executes mass communication campaigns and maintains a follow up schedule until each lead is contacted
- Implements planned sales strategies based on analytics and customer requests
- Meets all performance expectations and sales goals
- Performs other duties as assigned
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
- Genuine interest in pharmaceutical products related to wellness, quality of life, and hormone therapies
- High integrity
- Customer-centric
- High intellectual curiosity
- Analytical and quantitative skills
- High adaptability in an environment with significant change and ambiguity
- Ability to interact effectively with diverse customers via phone and email
- Must be able to maintain above average attendance and punctuality
- Able to learn detailed knowledge of pharmaceutical products and specific clinical treatments
- Accurately pronounce medical and pharmaceutical terminology
- Excellent verbal and written communication skills
- Must be detail oriented and possess a high level of accuracy
- Aptitude for online research
- Ability to search, locate, and identify target clinic leads
- Willingness to work collaboratively and ability to demonstrate effective teamwork
- Must possess problem solving skills
- Ability to prioritize work and meet deadlines
- Must be a self-starter and results-driven
- Sensitivity to confidential documents and information
- Proficiency in written and verbal communications
- Proficiency with computer software, SharePoint preferred
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
- Resourcefulness: Secures and deploys resources effectively and efficiently
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Previous experience in outbound call center sales or related sales experience preferred
- Experience with CRM software (Salesforce)
- No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden
- Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels
- Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family
- Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family
- Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off
- Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions
- Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance
- FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA)
- 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%
- Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time
- Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options
- Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck
Additional Voluntary Benefits
- Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury
- Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays
- Critical Illness: Protect your finances from the expenses of a serious health issue
- Short-Term Disability: Protect your income during illness or injury with short-term disability coverage
- Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage
- Legal Services: Access professional legal assistance to address concerns confidently
- Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit
- Pet Insurance: Care for your furry family members with our pet insurance coverage
- Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being
