Inside Sales Representative

Covia is a leading supplier of minerals and material solutions to the industrial and energy markets. Covia’s rich legacy includes many achievements across industries and capital success through partnership. Our ability to deliver the right product, to the right place, at the right time, is unmatched. Just as strong is our commitment to building partnerships that help our customers succeed. 

Quality and innovation are at the foundation of Covia; but our real strength is our people. Covia employs a diverse and highly skilled team of professionals to convert natural minerals into engineered solutions for our customers. Every member of our team has a valuable opportunity to help shape our future and make a positive impact on the world around us through our commitment to the locations where we live and work. 

COVIA IS COMMITTED TO EMBRACING AND PROMOTING DIVERSITY AND INCLUSION (D&I) WHERE WE WORK, WITH WHOM WE DO BUSINESS, AND WHERE WE LIVE. We strive to create an inclusive culture where diversity is valued and respected and where all feel included and engaged. We are intentional in our efforts to bring Team Members together and create opportunities to contribute their unique skills, experiences, and perspectives in the pursuit of Covia’s business growth objectives. Enabling all Team Members to perform at their best while being themselves is fundamental to the Clearly Covia Values and Culture.

Covia is looking for a dynamic Inside Sales Representative who will have a positive impact on the Sales Support team at its Chardon, OH location. This position could also be located in Serena, IL or Fresno, TX.

The successful candidate will have the following Key Accountabilities: 

General Sales Responsibilities and Management: 

• Meet with ship-to and bill-to accounts on a regular basis (both personal and phone visits), meeting with upper management to discuss sales trends, sales volume by product, and quality and production issues

• Adhere to Covia Safety & Health practices in the workplace.
• Develop, qualify, and manage list of target accounts and prospects; develop into opportunities. 
• Participate in opportunity pipeline calls for various business lines.
• Generate leads and provide timely responses to inquiries, directing to other teams as appropriate.
• Submit concise, accurate Inside Sales variance reports on a timely basis.
• Make sales calls (phone or direct on key/major accounts) on established frequency (TBD by sales mgt.), joining account managers on key account sales calls when needed.
• File timely customer complaints and follow up to conclusion.
• Perform miscellaneous administration duties including: SFDC Sales Reports, Customer Quotations, Freight Requests, Price Exceptions, Sample Requests, Opportunity Reports, Competitive Data Entry.
• Work with sales and pricing to implement price increases. 
• Assist in developing sales plans, budgets and annual forecast.
• Develop and maintain business relationships with key vendors and suppliers.
• Utilize communication and reporting database systems (SFDC, Outlook, IFS, etc.).
• Represent Covia at selected trade association meetings and conventions. Manage the presentation of advertising and sales promotion activities to customers and prospects in accordance with marketing plans.
• Meet budgetary volume and revenue targets.

Inside Sales Team Administration: 

• Work to develop accounts while learning key production processes with the goal of transitioning into a key account manager
• Coordinate between intercompany departments to ensure positive customer experience.
• Complete additional projects and assignments as requested by manager to achieve goals.

The successful candidate will have the following Minimum Qualifications: 

• Bachelor’s degree required; High school diploma or equivalent and commensurate years of experience accepted in lieu of Bachelor’s degree. 
• Two years of experience in an administrative, sales, or customer service position required; four plus years preferred. 
• Proficiency in MS Word, Excel, PowerPoint, and Outlook. 
• Detail oriented; able to read RFP / legal documents and decipher.
• Good phone etiquette; professional manner. 
• Strong listening, presentation, and interpersonal skills; professional outgoing personality.  
• Capable of managing own work and work of others. 
• Ability to multitask, prioritize, and manage time effectively. 
•  Ability to learn ERP, CRM, and other business process tools (SalesForce, Navision) 
• Ability to travel 25%

Benefits:

• Excellent Healthcare Benefits – medical, vision, dental
• 401K with company matching
• Vacation + Paid Holidays
• Disability, Life / AD&D, and Long-Term Care Insurances
• Employee Assistance Program

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success.  Our compelling culture supports inclusion, individuality and respect within the workplace.  We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status.

The organization offers competitive salaries, advancement opportunities, and a full range of benefits. 

An Equal Opportunity

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