Virtual Sales Representative - Chicago

The Virtual Sales Representative is an hourly position, based in the Chicago area with a schedule of: Monday-Friday, 8am-5pm CST.

Position Purpose:

The Virtual Sales Representative position profitably grows sales for all assigned accounts in their portfolio by developing, managing and executing a sales strategy that supports the organization's goals and increases the company's market share. This position grows share with existing accounts and secures profitable new accounts by prospecting, needs analysis and developing a values based sales solution tailored to the customer's needs. The Virtual Sales Representative is accountable for attaining assigned sales plan and gross margin targets. Demonstrates broad product and services knowledge and utilizes a comprehensive knowledge of other functional departments to support the growth of the business unit; effectively collaborates with departments such as Merchandising, Operations and Credit Services. This role is responsible for the development of customer relationships and effective and timely issue resolution.

Key Responsibilities:

• 50% Manages and executes a sales strategy for assigned customer portfolio. Delivers on growth of sales and profit goals, pro-actively adjusting to market changes.
• 30% Resolves customer challenges by investigating problems and developing sustainable and scalable solutions.
• 20% Effectively communicates competitive strengths to account customers and develops strategy to acquire incremental business

Direct Manager/Direct Reports:

• This position reports to the Virtual Sales Supervisor.
• This position has no direct reports.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Retail, outside sales or telephone sales experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Understanding and application of strategic planning to identify, target and execute plans for sales growth

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 4

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Represent products and services in a professional manner at all times through excellent verbal and written communication skills with an emphasis on telephone skills
• Strong organizational skills with ability to multi-task
• Proven customer service skills
• Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints
• Highly motivated and assertive