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SalaryWHO WE ARE: Realityworks is a 100% employee-owned company located in Eau Claire, WI.
WHAT WE DO: We provide comprehensive learning solutions that pair curriculum with hands-on learning aids, student activities, and assessment tools to create innovative learning environments. These solutions are used in middle, secondary, and post-secondary schools to engage students, teach needed skills, and provide career exploration opportunities.
WHY CHOOSE US: Start your career with a 100% employee-owned company today! Our culture is built around ownership, and the employees benefit from the success of the company. In addition, Realityworks values our employees and provides a generous benefits package, including:
- Employee Stock Ownership Plan (ESOP)
- Health, dental, and life insurance
- 401(k) retirement plan with company matching
- 20+ days paid time off
- 10 paid holidays per year
- Wellness programs including gym reimbursements and incentives to promote healthy living
- Medical and dependent care flexible spending accounts
- Long-term and short-term disability
- Tuition assistance
- Paid maternity/paternity/adoption leave
- Charitable giving opportunities, including paid volunteer time and matching gifts
THE JOB: The Inside Sales Manager is responsible for overseeing a team of Inside Sales specialists engaged in both inbound and outbound selling to new and existing customers. The Inside Sales Manager will play a crucial role in enhancing the team's success through strategic telemarketing sales, accurate sales forecasting, continuous improvement initiatives, and other essential sales support functions.
THE RESPONSIBILITIES:
- Develops in-depth knowledge of Realityworks products via successful completion of required sales training program and utilizes knowledge to successfully lead sales functions
- Manages team of Inside Sales specialists who meet sales targets through telemarketing, email, and web-based sales strategies
- Leads the collaborative effort in developing and refining effective calling scripts and optimal engagement messages for customers
- Analyzes performance metrics data and leverages it to effectively coach and develop team
- Works closely with sales operations, marketing, and field sales departments to maintain an understanding of the evolving market
- Recognizes and assists in implementation of process improvements within the sales organization and CRM system
- Fosters collaboration within the team by actively participating in customer calls, showcasing and reinforcing best practices
- Gathers and analyzes customer feedback to enhance customer satisfaction
- Monitors, measures, and manages direct reports for efficiency, accuracy and adherence to business practices and policies
- Provides leadership, feedback, coaching and training to improve team performance
- Assists with developing sales incentive programs and compensation planning to increase sales productivity
- Provides regular and ad hoc sales reporting and analysis as necessary
- Works closely with marketing to create, implement, and track successful marketing campaigns that maximize Realityworks’ visibility within secondary and post-secondary environments
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in business administration, marketing, or a related field or equivalent work experience
- Minimum 5 years of sales management experience, preferably in an Inside Sales environment
- Minimum 3 years of experience performing Inside Sales work with demonstrated new sales track record and quota attainment
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
TRAVEL REQUIREMENTS: Occasional travel to tradeshows and customer site visits may be required to meet the needs of the business.
WORK LOCATION: Realityworks, Inc. is located in Eau Claire, WI. This is a hybrid position, primarily working from a home office with the ability to come onsite to the corporate office, as required.
ABOUT US: Learn more about us! Visit www.realityworks.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Realityworks, Inc. is a tobacco-free environment.
