Inside Sales Associate

Linde Gas & Equipment Inc. is seeking a Counter Sales Representative to join our team located in Niagara Falls, NY!

Linde Employee Benefits

• Competitive pay with hourly wage from $22.00 to $24.00
• Comprehensive benefit plan (medical, dental, vision and more)
• Retirement benefits
• Paid time off (vacation, holidays, PTO)
• Employee Discount Programs
• Career growth opportunities
• Work/life balance (allows you to be home nights and weekends)

The Counter Sales Representative will be responsible for performing customer service activities within a retail store environment, selling product to walk-in customers, and proactively calling preferred and retail customers. The Counter Sales Representative's product focus will be on gases, rentals, and welding equipment and supplies.

Responsibilities (1st shift)

• Performs customer service activities including receiving and entering telephone orders, answering questions, resolving challenges and tracing of order status or product shipments
• Performs Counter Sales serving customers who come into the retail store
• Performs warehouse duties and moving cylinders for customers
• Works closely with and provides sales support to Outside Sales team
• Evaluates and recommends appropriate product, equipment, and/or programs
• Promotes 'add-on' sales of gases and high margin hard goods accessories
• Counter Person - In Store Sales Representative’s conduct product demonstrations
• Maintains customer records and files, including accurate account setup and pricing
• Performs outbound calls to Retail and small 'B' customers
• Sells product at minimum discount to achieve target margins
• Occasional support of additional locations
• Other duties as assigned

Qualifications

• High School Diploma/GED required
• 1+ year(s) of Customer Service/Inside Sales/Counter Sales preferred
• Excellent customer service skills
• No DUI/DWI or other alcohol (driving) related convictions within the last ten (10) years

Linde is a leading global industrial gases and engineering company with 2022 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde’s industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at www.lindeus.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Retail sales: 1 year (Preferred)
• Industrial Gas or Welding: 1 year (Preferred)

Work Location: In person