Innovation And Technology Analyst Ii - Applications

Salary : $81,612.00 - $107,760.00 Annually
Location : Riverside, CA
Job Type: Full-time
Job Number: 23-9252-01
Department: Innovation and Technology
Division: INNOV AND TECHNOLOGY - APPS
Opening Date: 11/02/2023
Closing Date: Continuous
The Position
The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of Innovation and Technology Analyst II to fill one (1) vacancy in the Applications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months.
Under general supervision, an Innovation and Technology Analyst II will perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications; and perform other duties as assigned.
Work Performed
Typical duties may include, but are not limited to, the following:

• Perform complex system analysis in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications.
• Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques.
• Participate in evaluating, planning, implementing and integrating new systems and current system upgrades.
• Prepare and design complex technical reports through database and report writing tools.
• Develop time management tasks as they relate to a project implementation.
• Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards.
• Develop and produce system documentation, instructional and procedural manuals.
• Coordinate and conduct training for client users on assigned systems, applications, or other special projects.
• Work with administration and propose enhancements to improve services, policies, and procedures.
• Maintain effective and professional relationships with vendors and their technical support personnel.

Qualifications
Option I
Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field.
Experience: Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.
Option II
Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field.
Experience: Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.
Option III
Education: High School graduation or satisfactory equivalent (GED).
Experience: Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.
Highly Desired Qualifications:

• Experience with full-stack development using modern JavaScript frameworks such as React, web services development using .NET technologies, and databases such as Microsoft SQL Server, and Oracle.
• Experience in developing applications using low code/no code such as Microsoft Power Apps
• Familiarity with all phases of the Software Development Life Cycle such as requirement analysis, design, development, quality assurance, and deployment.
• Familiarity with change management and version control.
• Experience in supporting Public Utilities bill printing, and Customer Information System.

Necessary Special Requirement:

• Possession of an appropriate, valid, class "C" California Motor Vehicle Operator's License.
• Must be able to successfully pass an extensive police background.

Selection Process
DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Completed Supplemental Questionnaire
3) Resume and Letter of Interest
FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: (Application Guide).
The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.
IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.
Positions that require, or may require, a California Commercial Driver's License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.
It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.
Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.
NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.
EDUCATIONAL REQUIREMENTS:
Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.
Education obtained outside the United States (US) require one of the following options:

1. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/.
2. An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Level II includes Senior Management, Management and Professional classifications (Exempt).
The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage).

• Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month.
• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
• Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k).

• Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
• Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits.
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
• Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan.
• LegalEase Plan - Optional legal services plan for employees and eligible dependents.
• Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents.
• Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs.
• Administrative Leave - 64 hrs per fiscal year.

For additional benefits information, please visit the following website:
For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.
01
Instructions: The information on the application and your responses to the following supplemental questions will be used to determine whether you meet the minimum and/or highly desirable qualifications for the position in which you are applying. Detailed responses must be provided for each question in order to ensure qualifications are properly considered.
(*Do not refer to a resume in lieu of completing the supplemental questions).
Employers listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I understand.

02
Please indicate the highest level of education that you have completed.

• Less than a High School Diploma or GED
• High School diploma or GED
• Some college (up to 59 semester units or 89 quarter units)
• Associate's degree or equivalent (60 semester or 90 quarter units)
• Bachelor's degree or equivalent (120 semester or 180 quarter units)
• Master's degree
• PhD

03
Please indicate the amount of full-time work experience you possess in computer science, information systems, voice/data communications, data center operations, database administration or a related field.

• None
• Less than 2 years
• More than 2 years, less than 4 years
• More than 4 years, less than 6 years
• 6 years, or more

04
Do you have experience with full-stack development using modern JavaScript frameworks such as React, web services development using NET technologies, and databases such as Microsoft SQL Server, and Oracle.

• Yes
• No

05
Do you have experience in developing applications using low code/no code such as Microsoft Power Apps.

• Yes
• No

06
Do you have familiarity with all phases of the Software Development Life Cycle such as requirement analysis, design, development, quality assurance, and deployment?

• Yes
• No

07
Do you have familiarity with change management and version control?

• Yes
• No

08
Do you have experience in supporting Public Utilities bill printing and Customer Information System?

• Yes
• No

09
Please indicate the type of valid driver's license you currently possess.

• None
• Class A
• Class B
• Class C
• Out of State License

10
I understand that this position may support the City of Riverside Police Department and, therefore, I must pass an extensive PD Background Check as a condition of employment.

• Yes
• No

11
Certification: I understand that I cannot update my application once it has been submitted. Therefore, I have fully completed ALL sections, provided full descriptions of my duties and responsibilities for each employer, and have fully answered ALL questions on the Supplemental Questionnaire. Do not refer to a resume or other documentation, as it will not be reviewed in lieu of completing the Supplemental Questionnaire. Note: Employers and/or experience noted on the Supplemental Questionnaire must also be included and fully detailed on the Application.

• I understand.

Required Question