Information Technology (IT) Systems Architect

Salary: $101,325.00 - $126,655.00 Annually
Location : Municipal Center - Apple Valley, MN
Job Type: Full-Time Regular
Job Number: 2024-00002
Department: Administration
Division:Information Technology
Opening Date: 01/19/2024
Closing Date: 2/8/2024 12:00 PM Central
SUMMARY OF POSITION
Provides technical leadership within the Information Technology (IT) Division for effective design, implementation, and administration of the City's technology solutions; including Microsoft Windows desktop and server network, management of applications and productivity solutions, support of end-users, enhancement of systems operations, design and implementation of business process improvements, and the implementation of IT related projects and tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides leadership in the design, implementation, and administration of Microsoft Windows and virtual server network; including domain controllers, Active Directory, Azure, Exchange, MS SQL, Office 365, automation toolsets, and enterprise production systems.
   
2. Communicates and consults with City departments to develop and enhance IT strategies, effectively manage projects within IT and in collaboration with other departments.
   
3. Identifies, evaluates, recommends, and implements process improvement solutions across the organization.
   
4. Analyzes, researches, recommends, and implements enhancements and improvements to business systems and applications.
   
5. Effectively communicates with IT management and business units, demonstrates strong interpersonal skills, and collaboratively interacts with technical, non-technical, staff and vendors at all levels.
   
6. Provides administration of user account management and security within Microsoft Azure Active Directory and Windows server environment.
   
7. Regularly reviews, installs, and implements critical hardware and software system updates and patches.
   
8. Coordinates, monitors, and documents software licensing and provisioning for applications.
   
9. Provides senior level end-user desktop and application support in a network environment, ensuring timely and effective communication and problem resolution.
   
10. Assists in the support and maintenance of telecommunications systems and other collaboration systems and software, including VoIP or other phone systems.
    
11. Assists with research, design, planning, implementation, and integration of new technologies.
    
12. Provides computer and network support outside standard business hours on a limited basis.
    
13. Performs other duties consistent with the responsibilities of this position as apparent or assigned.

QUALIFICATIONS
Minimum Requirements:

• Bachelor's degree in computer science, networking, operations, information systems, or related field.
  
• Six years progressively responsible work experience with Microsoft Windows desktops and servers, systems and solutions, and related enterprise networks.
  
• Associate degree in a related field plus ten years of progressively responsible relevant work experience may be substituted for a Bachelor's degree.
  
• Understanding of Microsoft Active Directory, Microsoft Azure AD and services, cloud-connected services applications, and single sign-on (SSO) identify management.
  
• Familiarity with web-based applications, Microsoft IIS, and Microsoft SQL.
  
• Effective organizational and planning skills, and ability to prioritize and manage multiple projects.
  
• Ability to rapidly learn and deploy new applications and technologies.
  
• Valid driver's license and excellent driving record.

Preferred Qualifications:

• Work experience in IT for a government entity.
  
• Work experience with SmartSheet, Laserfiche, or other workflow automation software.
  
• Experience in VoIP or IP Telephony.
  
• Microsoft Azure Administrator certification.

Working Conditions and Physical Requirements:

• Work is performed primarily in a standard office environment that includes exposure to computer screens.
  
• Primary job functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (40 pounds).
  
• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and verbally communicate to exchange information.

ADDITIONAL INFORMATION
Reports to:Information Technology Manager.
Schedule:Full-time, Monday - Friday; Days. Exempt (not eligible for overtime compensation). Provides computer and network support outside standard business hours on a limited basis.
Starting Pay:Within stated range, based on qualifications.
Post-Offer Requirements: Offers of employment contingent on acceptable result of background investigation including fingerprinting.
Regular, full-time employees of the City of Apple Valley are eligible for a benefits package.
Annual Leave. Paid time off for vacation, sick leave, or personal leave. Accrues each pay period. 15 days per year for first 5 years of employment.
Holidays. Paid time off on 12 designated holidays plus 1 personal floating holiday per year.
Insurance. Employer-paid employee health, dental, and life insurance. Dependent coverage available.
Disability. Income replacement insurance for short and long term disability, if unable to work due to illness or injury. Subject to waiting periods and medical confirmation of disability.
Public Employees Retirement Association (PERA) Pension plan. State mandated pension plan. Employee and Employer contributions. Members are vested in the plan after 5 years.
Deferred Compensation Plan (457). Income set aside on a pre-tax basis for the purpose of retirement income. Investments are participant-directed. Participation is optional and the City does not contribute to the plan.
Flexible Spending Arrangements. Tax-free reimbursement accounts for health care and daycare expenses.
EAP. Free Employee Assistance Program provides confidential counseling and referral services to employees, family, and household members.
Wellness & Fitness. Free on-campus fitness room featuring cardio and weight machines, free weights and kettle bells, open mat space and more. Shower and locker rooms also on site. Wellness programs and fitness classes offered.
Payroll Automatic Deposit. Payroll checks are automatically deposited into your designated checking and/or savings account(s) each bi-weekly payday.
This summary highlights certain benefits available through the City of Apple Valley. Benefits may differ based on union contracts for employees represented by a collective bargaining unit. If there are any differences between benefits as described in this summary and the legal plan documents or contracts, the plan documents or contracts shall govern. This summary is for information only and is subject to change or revocation without notice. This summary shall not constitute a contract or guarantee, express or implied.
01
Indicate your highest level of post-secondary education in computer science, networking, operations, information systems, or related field.

• Bachelor's degree or higher
• Associate degree
• No post-secondary degree

02
Indicate your years of progressively responsible work experience with Microsoft Windows desktops and servers, systems and solutions, and related enterprise networks.

• Less than 6 years
• 6 - 7 years
• 8 - 9 years
• 10 or more years

03
Do you have an anderstanding of Microsoft Active Directory, Microsoft Azure AD and services, cloud-connected services applications, and single sign-on (SSO) identify management?

• Yes
• No

04
Are you familiar with web-based applications, IIS, and Microsoft SQL?

• Yes
• No

05
Do you have a valid driver's license and excellent driving record?

• Yes
• No

06
Do you have the ability to perform all of the following, with or without accommodation?Work is performed primarily in a standard office environment that includes exposure to computer screens. Primary job functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (40 pounds).Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and verbally communicate to exchange information.

• Yes
• No

07
Are you able and available to regularly and reliably meet the following work schedule?Full-time, Monday - Friday; Days. Exempt (not eligible for overtime compensation). Provides computer and network support outside standard business hours on a limited basis.

• Yes
• No

08
Do you have work experience in IT for a government entity?

• Yes
• No

09
Do you have work experience with SmartSheet, Laserfiche, or other workflow automation software?

• Yes
• No

10
Do you have experience in VoIP or IP Telephony?

• Yes
• No

11
Do you have Microsoft Azure Administrator certification?

• Yes
• No

Required Question