Information Technology Administrator

 Envision schools seeks an Information Technology Administrator dedicated to educational equity through technology repair, maintenance, and support at our schools.

WHO WE ARE

Our mission is to transform the lives of students – especially those who will be the first in their family to attend college – by preparing them for success in college, career, and life. We are committed to becoming an exemplar network of schools with an instructional and cultural vision rooted in an anti-racist and pro-Black framework.  Our approach is designed to increase student engagement, deepen integration and understanding, promote active learning, and ensure college success.

OUR APPROACH
We believe that deeper learning experiences challenge all learners to think critically, solve problems resourcefully, and collaborate productively.  In 8th, 10th and 12th grades, Envision students present a “Portfolio Defense,” demonstrating their growth and learning. See a Portfolio Defense in action here. Envision graduates go on to succeed in college at significantly higher rates than their peers: 100% of our graduates are accepted to two- or four-year colleges, with up to 85% accepted to four-year institutions.

THE POSITION

Reporting to the Associate Director of Technology, the Information Technology Administrator ensures that our technology infrastructure not only runs smoothly but also empowers our staff and students across all Envision sites. Your role will be pivotal in diagnosing and resolving technical issues, maintaining our network and hardware, and supporting our educational goals through technology. 

KEY RESPONSIBILITIES

• Technology Maintenance and Support: Oversee the daily operations of computer systems, including hardware, software, and network infrastructure, to ensure reliability and efficiency.
• Connectivity Management: Ensure robust wired and wireless network connectivity for all Envision community members, enhancing our learning and operational environment.
• Technical Assistance: Provide first-level support to staff and students, ensuring a responsive and user-friendly assistance framework. Utilize our service request system for issue tracking and escalation.
• Network and Security Administration: Manage and optimize network infrastructure, including firewalls, switches, and wireless components, to safeguard our digital ecosystem.
• System and Account Management: Administer user accounts and permissions across various platforms (e.g., Google Apps, Jamf) to facilitate seamless digital experiences.
• Collaboration and Backup Support: Work closely with staff on technology projects and serve as a reliable backup for the IT team, promoting a culture of teamwork and mutual support.
• Asset Management: Develop and maintain detailed inventory, documentation, and protocols for all technological assets, ensuring operational excellence and compliance.
• Location and Travel Requirements: This role requires flexibility to travel between all Envision sites, as coordinated by the IT Director, to support our diverse learning environments.

WHO YOU ARE

• You are equity-focused. You are unapologetic about your deeply held belief that all children can achieve. You believe that anti-racist and pro-Black practices and frameworks are essential to change the status quo for all students.
• You are collaborative. You make decisions in partnership with others, focused on what is best for the students 
• You are invested in our core values. You hold high expectations for the entire school community. You examine your own biases in your pursuit of equity for all. Every opportunity to learn something new excites you.

QUALIFICATIONS

• Commitment to the mission of Envision Education.
• Commitment to anti-racist and pro-Black ideologies in the workplace.
• Expertise in Apple hardware and Mac OS, and Google Chrome hardware support, with a strong foundation in networking principles.
• Proficient in Meraki management, including network configuration, security settings, and device management, to ensure a seamless, secure, and scalable digital environment.
• Familiarity with audio/visual technology and proficiency in crucial software applications (Google Apps, Adobe Creative Suite).
• Previous experience in educational settings is highly desirable, with a passion for leveraging technology to enhance learning.
• A proven track record of resourcefulness with a knack for solving complex problems.
• Once hired, continuous current California residency.
• Receptiveness to feedback and desire to continuously improve to meet outcomes.
• Preferred: A degree in IT, Computer Science, or related field, and/or technology certifications (e.g., CompTIA, Cisco, Microsoft, Apple)

Physical Demands:

• While performing the job’s responsibilities, the employee is required to talk and hear.
• Employees are often required to sit and use their hands and fingers while repairing technical equipment.
• This dynamic role takes place on multiple campuses and may require physical activities such as driving, lifting, moving, or navigating different terrains and stairs. 
• The role also requires keen sensory awareness to maintain safety and responsiveness.

LOCATION
This position is onsite at our Hayward and San Francisco school campuses. 

COMPENSATION & BENEFITS

The salary range for this role is between $66,000-$76,000 dependent upon years of aligned experience and credentials.  

• Paid sick and personal necessity leave.
• Excellent health benefits package with employer contribution to benefits.
• Optional Flexible Benefits Plan including dependent care, medical care, parking, and commuter benefits.
• 403b Plan.
• Life Insurance at no cost to employee.
• Access to ongoing opportunities for learning, professional, and leadership opportunities.

As an equal opportunity employer, we believe deeply in diversity and are committed to creating an inclusive environment for all people. Envision Education recruits, employs, compensates, and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and the many other characteristics that make us diverse. 

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