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Form of workJob Description
Are you looking for a great opportunity in an environment where you're appreciated and respected? This is the place for you! We are looking for exceptional talent to join our team, long-term! Great atmosphere and coworkers, and lots of room for growth and learning! We need an exceptional individual, with face to face customer service experience, who cares about customer satisfaction. We would love a reliable person, with stable job history, who is bright and energetic!
We need an experienced Customer Care Rep! We are a leader in the workplace, education, healthcare & hospitality furniture industry!! This candidate will be responsible for learning and understanding the goals/objectives of the company/department. This candidate will also be responsible for exceeding client expectations and ensure service levels are clearly understood.
**We are not looking for call center experience. We would like showroom or face to face service experience only, please.
Duties:
Are you looking for a great opportunity in an environment where you're appreciated and respected? This is the place for you! We are looking for exceptional talent to join our team, long-term! Great atmosphere and coworkers, and lots of room for growth and learning! We need an exceptional individual, with face to face customer service experience, who cares about customer satisfaction. We would love a reliable person, with stable job history, who is bright and energetic!
We need an experienced Customer Care Rep! We are a leader in the workplace, education, healthcare & hospitality furniture industry!! This candidate will be responsible for learning and understanding the goals/objectives of the company/department. This candidate will also be responsible for exceeding client expectations and ensure service levels are clearly understood.
**We are not looking for call center experience. We would like showroom or face to face service experience only, please.
Duties:
- Exceptional Customer Service skills
- Very strong computer literacy skills needed
- Handle all calls, emails, incoming mail
- Knowledge and use of electronic catalogue
- Daily order entering and monitoring of orders/process cancelations and returns
- Maintain showroom/inventory checks
- Provide product information and pricing
- Maintain calendar
- Initiate freight claims, truck building, track shipments, schedule factory drops
- Assist customers with ordering and website
- **Knowledge of AS400 a plus
- ***MUST HAVE SHOWROOM TYPE EXPERIENCE
