Hvac Lead Service Technician

HVAC Lead Service Technician

We are located in Manson, WA. Ziprecruiter only allows jobs to be solicited to people searching within a small radius. This job is located in Chelan Valley and our office and shop are in Manson, WA. You won't find a better place in the Northwest than Chelan Valley. Beautiful hot summers on a turquoise lake surrounded by mountains, with snowy winters filled with fun activities, all in an idyllic town that offers all you need. The best community to raise a family or lay down roots.

Chelan Valley Heating & Cooling Our purpose is to continuously strive to exceed customers expectations and earn their trust, in order to become an exemplary resource for Central Washington communities of the highest level and quality HVAC service. We focus on improving all aspects of the customer experience from initial contact to becoming life-long customers who recommend us to others. We provide HVAC, electrical, and plumbing based in scenic Manson, WA. We are a new company with less than two years in business that has had great success, with plans to expand across the region. We work in Chelan, Douglas, and Okanogan counties. Contractors that have worked with us continue to hire us for work based on our communication, quality craftsmanship, standards compliance, and fair prices. We follow regulations and standards and don’t cut corners. We are ditching inefficient old habits that have plagued the construction industry and focusing on creating the best work environment for our employees. The soul of our company is an ethos where our employees know we have their backs and continue to provide what they need for a high quality of life, which in turn creates a great customer experience.

Pay starting $30 - $35 + Benefits (full-time year-round)

Location Manson, WA

Benefits

• Regular scheduled raises

• Internal advancement opportunities

• Work vehicle

• Paid vacation (five days first year & ten days every year after)

• Paid holidays (six)

• Paid sick leave (Washington State based)

• Medical coverage

• Vision coverage

• HSA plan (yearly maximum)

• Life insurance

• Paid training

• All power tools are provided

Required Qualifications

• 5-10 years field experience

• Current Certifications

  • Universal EPA certification

  • 06A Journeyman minimum

  • Proof of tech school graduation or equivalency

  • MECH 1 preferred

  • North American Technician Excellence (N.A.T.E.) preferred

• HVAC program graduate

• Must hold state driver’s license

• Pre-employment background screening (criminal & DMV)

Skills & Experience

• Seasoned journeyman level knowledge of servicing HVAC & refrigeration systems in residential & commercial projects

• Knowledge of current codes & building requirements mandated by local & state government agencies for HVAC

• Tech capable

• Adaptable

• Initiative

• Creates & maintains a no-slack environment

• Progressive with using the best/newest tech/tools/equipment available for job proficiency & quality

• Ability to improve systems & processes

• Solid technical understanding, with the ability to troubleshoot complex HVAC issues

• Proficient in reading schematics & work plans

The Position

• Install, diagnose, maintain, & repair heating, ventilation, & cooling units for commercial & residential customers.

• Calibrate system to manufacturer's recommendations & be able to explain the need for & value of recommended solutions. Instill confidence in your work to customers.

• Reports to a project manager.

• Layout & direct service techs with appropriate tasks daily.

• Track multiple jobs progress while supervising the team.

• Verify service standards are met by the service team (quality control).

• Manage performance and provide training, coaching, & performance feedback to techs to drive productivity and efficiency.

• Uses metrics to drive accountability & performance

• Create & track SMART goals.

• Manage materials stock in vans & warehouse proficiently.

• Document details of service parts & repairs provided to customers in-person & electronically through phone apps.

• Reliable communication with customers, crew, and admin.

• Has a desire to create and build a system that is innovative and progressive.

• Ensures use of PPE & the application of safe behavior by crew.

• Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.