Lead HVAC Service Technician

Requirements

- You have a valid driver’s license and a clean driving record.

- You are EPA and 06A Certified (aka journeyman license)

- have at least 7-10 years of HVAC experience.

- You have demonstrated a strong performance record in the HVAC industry through your career and your actions with previous employers.

- NATE certification and experience with Service Titan are not required, but recommended

- You’re a good problem solver with experience troubleshooting, repairing, servicing, and/or installing various HVAC systems.

- You have experience managing technicians or employees to work efficiently.

- You always take pride in your work. You like to do things right and would rather focus on quality than speed.
- You are friendly with strong communication skills that enable you to connect quickly with customers.

-You like to go after the sale and earn 5-star reviews.

- You are trustworthy and reliable - people trust you in their home!

You are ambitious and want the opportunity to grow your skills.

Responsibilities

-Oversee daily installation schedules
-Review of all start up sheets, quality control forms and installation documents
-Handle customer concerns and complaints
-Provide technical support for Installers in the field
-Installation development and training.
-Implement weekly, monthly and annual safety and technical training plans
-Audits and review completed installations
-Manage compliance with industry standards
-Review service tickets and invoices
-Provide technical support for Service Technicians in the field
-Manage Service Technician performance numbers and metrics.
-Oversee inventory of parts, supplies, and equipment
-Monitor staff’s hours for accuracy
-Assures that the organization and its mission, programs, and services are consistently presented in a strong, positive image.

We’re growing fast and so can your career! If you’re looking for a company that rewards experience and ambition and leadership, join our team today.