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Form of workBASIC FUNCTION
Responsible for assisting and training Inmate Accounts Technicians in the complex office duties related to inmate files, releases and the handling of inmate cash, bail & bail bonds. Assists with file maintenance and quality control of information in various computer systems.
STATEMENT OF ESSENTIAL JOB DUTIES
- Assists supervisor in providing leadership to Inmate Accounts Technicians; assigns daily work; provides, schedules, and/or assists in the coordination of training personnel to ensure knowledge of updated technology in the fund accounting system, warrant checks, jail maintenance system; handles unit personnel questions and problems; reviews work in progress.
- Provides advice, support, and assistance in the interpretation of laws and office policies for Inmate Accounts Technicians; helps chain of command develop, recommend, and implement procedural changes affecting unit; analyzes and resolves technical problems and questions encountered as referred by other unit staff.
- Schedules and coordinates time off; monitors staffing levels; assists in conducting performance evaluations; makes recommendations concerning personnel matters.
- Assists the public and other law enforcement agencies in complex situations to resolve issues and/or complaints regarding Inmate Accounts Technicians.
- Performs routine audits of till reconciliations ensure proper accountability; assists Inmate Accounts Technicians with reconciling and finding till errors.
- Coordinates the maintenance and repair of unit equipment.
- May perform all duties of Inmate Accounts Technicians.
Three (3) years current work experience in a correctional facility of comparable size performing clerical duties, cash handling, data processing, customer service; OR, any equivalent combination of training and/or experience which provides the required knowledge and abilities. Must pass job related tests.
SPECIAL REQUIREMENTS
A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment. Must be bondable.
Must be a lawful permanent resident or United States citizen; minimum 21 years of age, no maximum age. Must pass a Civil Service examination; AND pre-employment examinations including, but not limited to, a complete background investigation, fingerprinting, criminal record check, polygraph examination and a psychological evaluation.
Knowledge of:
- laws and regulations related to Criminal Justice Information Act as it relates to the Inmate Accounts Technician job functions and training
- standard office practices and procedures, rules of grammar, spelling, punctuation and word usage
- basic supervision principles and practices appropriate to a Lead
- computer applications and software; operation of standard office equipment
- organize, assign and distribute the work of subordinate employees
- establish and maintain effective work relationships with superiors, peers, subordinates and the general public
- communicate effectively with people of all ages and from a variety of cultural, economic and ethnic backgrounds
- maintain an overview of complex processes
- effectively train, coordinate and provide guidance on the work of employees
- understand and execute complex oral and written instructions
- analyze and solve work related problems
Employee works under the general supervision of a Corrections Finance Supervisor. Works with limited direct supervision. Work is evaluated through annual evaluations, periodic meetings and results obtained.
WORKING CONDITIONS
The work is performed in a maximum security detention facility. Employees are required to work various shift assignments including weekends, nights and holidays as required.
