Human Services Hearing Officer - Admin Region

A new and exciting career awaits you! The Department of Human Services, Bureau of Hearings and Appeals is seeking a detail-oriented Human Services Hearings Officer with strong analytical skills to join their dynamic team of professionals. Do not miss out on this opportunity, apply now and discover the exciting prospects that await you!
As a Human Services Hearing Officer, you will be responsible for the hearing and adjudication of recipient appeals regarding Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps), cash assistance, medical assistance (MA) including Legacy MA and Affordable Care Act MA, Low Income Home Energy Assistance Program (LIHEAP), program exception and prior authorization appeals, and non-recipient and provider appeals, encompassing over 150 issues.
You will also conduct quasi-judicial administrative hearings by contacting parties, explaining the hearing process, ruling on pre-hearing motions, conducting pre-hearing conferences, recording hearings (digital, tape, or court reporter/stenographer), administering oaths, examining witnesses, and determining timeliness of appeals.
Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment (37.5-hour work week)
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.

• Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of your probationary period and/or training period. Your work assignments will primarily take place in the office. However, telework may be available based upon individual eligibility and the operational needs of the bureau. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

• The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.
• FREE PARKING
• Salary: The starting salary is non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year of experience as an Income Maintenance Casework Supervisor (commonwealth title); or
• Three years of professional interviewing, investigative, or legal work experience which includes one year of experience conducting formal reviews of determinations subject to an appeal or adjudication process; and a bachelor's degree; or
• Graduation from a school of law accredited by the American Bar Association; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Employment Type: Civil Service Permanent Full-Time