Human Resources Technician

Description
THE DEPARTMENT:
The Human Resources Department is seeking collaborative, innovative, enthusiastic individuals with great interpersonal skills to deliver high quality services that meet the community's needs. The current vacancy is in the Recruitment, Classification/Compensation, and Training Division. Experience in the public sector is desirable. To learn more about the City of Santa Clara Human Resources Department, visit our website .
The Position:
The current Human Resources Technician vacancy is in the Recruitment/Selection, Classification/Compensation, and Training Division. The Human Resources Department is seeking a highly motivated individual who will support client departments with conducting recruitments across the City. Recruitments range from non-sworn, sworn, executive management, and As-needed positions. This position requires initiative, research skills, and strong customer service skills. This position will require the incumbent to be familiar with and follow set recruitment procedures and City processes and have the ability to relay this information to client Departments and candidates. The selected individual may support components of the City's training program, may be required to conduct classification/compensation surveys for various classifications, assist with reclassification studies, and will assist with various special projects as assigned. Qualified candidates will have strong interpersonal skills, exceptional organizational skills, and excellent verbal and written communication skills.
Although the current vacancy is in Recruitment/Selection, Classification/Compensation, and Training Division, this position may be used to fill other Human Resources Technician vacancies that occur during the life of the eligible list. Candidates interested in benefits, leaves, workers' compensation, and HRIS specialties are encouraged to apply for future consideration.
THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.
The annual salary range for this position is $82,275.72 - $104,836.68. This position will be filled at or near the bottom of the salary range.
Typical Duties
Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.
Under immediate supervision:

• Provides assistance to City staff and the general public regarding personnel matters, either by telephone or in person;
• Demonstrates excellent customer service skills, honesty, respect, and ethical behavior;
• Schedules and administers recruitments and selection processes;
• Prepares recruitment materials including job announcements, writing and placing advertisements, assembling mailing lists and preparing and issuing candidate notices;
• Processes applicants for employment;
• Documents and reports on applicant and examination activity;
• Prepares, monitors, and conducts various examinations;
• Conducts surveys and compiles data; performs basic statistical analyses and prepares related Human Resources reports;
• Monitors, audits and processes employee compensation and benefit data (i.e. payroll, sick leave, injury, vacation, performance evaluations), and related information and makes corrections or adjustments when necessary;
• Processes personnel transactions for employees from initial employment through separation and retirement;
• Processes Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA) requests (e.g., sends initial correspondence, audits medical certification receipts, tracks leave of absence, audits payroll coding and benefits continuation, coordinates return to work)
• Coordinates and conducts general Human Resources training, including but not limited to applicant orientation sessions, new employee orientations, Health and Benefits Fair, retirement seminars, and exit interviews;
• Updates and maintains City's position control based on budget requirements;
• Composes, types, and proofreads notices, letters, and general correspondence to employees and applicants for employment;
• Disseminates employment and benefit information;
• Processes workers' compensation and disability programs;
• Assists in the development and revision of Human Resources documents, procedures, policies, and forms
• May perform general clerical duties in the completion of work assignments, and
• Performs other duties as assigned.

Minimum Qualifications
EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; AND
• Two (2) years of experience in technical or clerical Human Resources programs. This would involve the recruitment and selection of employees, employee benefits, employee relations, maintenance of classification and compensation plans, coordination of workers' compensation and benefits programs, or maintenance of detailed confidential and sensitive personnel records.
• Experience with word processing and spreadsheet software is required.

ACCEPTABLE SUBSTITUTION

• College education in public personnel administration, Human Resources administration, or equivalent major in an accredited college or university may be substituted at the rate of one (1) year of education (30 semester units or equivalent) for each year of the required experience.

DESIRABLE QUALIFICATIONS

• Experience with database software (e.g., Microsoft Access), Applicant Tracking software, and/or Human Resources Management Information Systems (HRIS) are desirable.
• Bachelor’s Degree in Human Resources, Business Administration, or closely related field is desirable

LICENSES/CERTIFICATES

• Possession of a valid California Class C driver’s license is required at time of appointment.

LICENSES/CERTIFICATES
Possession of a valid California Class C driver’s license is required at time of appointment.
Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment.
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.
PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.
Knowledge, Skills, and Abilities
Knowledge of:

• General principles, procedures and practices of Human Resources work which may include one or more of the following: Equal Employment Opportunity laws and guidelines; recruitment; selection and interviewing techniques; workers' compensation; benefits, classification and compensation administration; employee relations, civil service rules, memoranda of understanding, and records management
• Human Resources Information Systems (HRIS) programs
• Data management and recordkeeping techniques
• Correct English usage, including spelling, grammar, punctuation, and vocabulary;
• Basic mathematical principles
• Office safety practices, procedures and standards

Ability to:

• Read, analyze, and interpret information such as rules, laws, contracts, Memoranda of Understanding, standards and procedures and effectively apply them in the employment situation
• Perform complex and detailed technical work with considerable independence
• Research and prepare concise and accurate statistical and written reports, recruitment, examination and selection materials, and compensation and benefit information and adjustments
• Communicate clearly and effectively, both orally and in writing
• Understand and follow oral and written instructions
• Organize work to accurately and thoroughly complete assignments with adherence to deadlines while effectively handling several assignments simultaneously
• Develop and maintain accurate automated and manual files and records, often confidential in nature
• Establish and maintain working relationships with employees, applicants for employment, the general public and other governmental agencies
• Work in a team-based environment and achieve common goals
• Deal tactfully and courteously with the public
• Recognize and maintain the confidentiality of privileged information
• Use good judgment in dealing with sensitive issues
• Provide direction or instruction to clerical employees;
• Operate standard office equipment and learn computer programs
• Lift up to 25 pounds of static weight
• Sit or stand for extended periods of time and bend, stoop, reach, lift, drag, and carry as necessary to perform assigned duties.

Additional Information:
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a resume along with the completed application.Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of March 22, 2024 at 4:00 PM.
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov .
City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8
Employees Association
This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change.
Retirement:

• Membership in the California Public Employees Retirement System (CalPERS)
  • Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly
  • New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay

Medicare and Social Security (FICA)

• Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay

Health Insurance:

• City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan
• Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis
• The City’s contribution is prorated based on scheduled hours for part time employees
• Coverage is effective as early asthe first day of the monthafter date of hire
• If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash
• Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details

Dental Insurance:

• Choice of two Delta Dental plans; enrollment is mandatory
• City pays lowest cost employee only plan; additional cost is paid by employee
• Coverage is effective as early asthe first day of the monthafter date of hire

Vision Insurance:

• Choice of two VSP plans
• City pays lowest cost employee only plan; additional cost is paid by employee
• Coverage is effective as early asthe first day of the monthafter date of hire

Voluntary Employee Beneficiary Association (VEBA):

• City contributes $50.00 a month toward employee's VEBA account
• Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax)

Life Insurance:

• City pays for $15,000 of Basic Life Insurance coverage
• Coverage is effective the first of the month after one calendar month of employment
• Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children

State Disability Insurance (SDI):

• Employee pays 1.1% of gross pay (includes Paid Family Leave)
• 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information

Paid Family Leave (PFL):

• Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child
• No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information

Long Term Disability (LTD) Insurance:

• Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month
• City pays $.558/$100 of insured earnings
• 30 calendar day waiting period
• Coverage is effective the first of the month after one calendar month of employment

Deferred Compensation:

• Voluntary plan through Nationwide Retirement Solutions
• Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules

Flexible Spending Account (IRS Section 125 Plan):

• Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account
• Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account
• Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan

Vacation:

• Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service
  • For 1 -4 years of service: 10 days (80 hours)/year
  • For 5 -9 years of service: 15 days (120 hours)/year
  • For 10 - 15 years of service: 21 days (168 hours)/year
  • For 16 - 20 years of service: 22 days (176 hours)/year
  • For 21+ years of service: 24 days (192 hours)/year

Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar yearSick Leave:

• Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual
  • Up to 48 hours/year of accumulated sick leave may be used for family illness
  • Up to 40 hours/year of accumulated sick leave may be used for personal leave

Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of serviceNon-Management Leave:

• 24 hours of non-management leave credited to employees each January 1st
  • New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year
  • New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year
  • Unused non-management leave may not be carried over from one calendar year to the next

Compensatory Time Off (CTO):

• Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department)
• 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st)

Holidays:

• Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year)

Reimbursements/Allowances (for specific classifications):

• Raingear: Up to $120 per fiscal year for eligible classifications
• Safety Boots: Upt to $237 per fiscal year for eligible employees
• Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details)
• Tools: $500 per fiscal year reimbursement for Auto Foreperson classification
• Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications

Bilingual Pay:

• Certified bilingual employees are eligible for $55/bi-weekly bilingual pay

Night Differential Pay:

• Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m.
• All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m.

Standby Pay:

• Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby

Tuition Reimbursement Program:

• Up to $2,000 per fiscal year for tuition reimbursement

Employee Assistance Program:

• Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year
• City paid benefit

Retiree Medical Reimbursement Program:

• Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum.
• Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually)
• After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually)

Closing Date/Time: 3/22/2024 4:00 PM Pacific