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Work At HomePay Range:
$20.17 - $35.47Job Description Summary:
The HR Specialist provides various support to Recruitment and HR Functions of AON. Serves as the point of contact for onboarding and HR administrative matters. Collaborates with HR team to maintain, track and audit new hire clearances and employee and compliance areas. Assists the department in carrying out various recruitment, compliance, workday, Human Resources programs, procedures and assignments. Completes special projects and assignments as needed.
Primary Key Performance Areas:
KPA 1 – Recruitment, On-boarding and Orientation
- Coordinates on-boarding activities for new hires and temporary staff ensuring all candidates selected for hire/start are cleared through the hiring process.
- Manages criminal background checks and communicates immediately any discrepancies to the Recruiter and Associate Director.
- Effectively communicates New Hire or Temporary Staff starts and ensure new hire/start notifications are sent out timely to managers and staff.
- Communicates any adverse notifications or failure to comply with onboarding process by the new hire to the Recruitment team. To include pre-adverse notification via Background Screen company in use.
- Assists with recruitment events on-site or within the community.
KPA 2 – Process
- Completes the data entry for hire of new physician partners and physician associates, including launching and tracking background checks and completion of the hire once cleared.
- Processes New Hires, Status Changes and Terminations in HCM system
- Follow up on I9 completion including video review of records as needed to comply with I9 regulations.
- Processes Unemployment claims.
- Processes various reimbursements in HCM system (tuition, cell phone, auto, referral bonuses, relocation bonuses, etc.)
- Scans records and assist with HR filing.
- Support with the performance review and termination process
- Coordinate Regulatory Survey Preparation, if applicable
- Supports HR office in Fort Myers as needed.
KPA 3 – Verification, Tracking, & Licensing – varies, shares
- Track license renewal for licensed employees.
- Manage renewal of BLS.
- Audit and maintain Motor Vehicle Program and eligibility.
- Maintain Level II ACHA clearances.
KPA 4 – Reports, Records Maintenance and Special Projects
- Validates and prepares reporting to demonstrate compliance in all tracking and licensure areas.
- Maintain/update Workday employee files in a safe and confidential manner.
- Point of contact for HR Compliance, if applicable
- Performs audits of HCM records as needed
- Complete special projects as assigned within the timeframe allotted for the project completion.
KPA 5 – Service Excellence/Customer Service
- Assist employees, managers, and the HR/recruitment team with responding to our customers’ needs and answers questions in a timely fashion.
- Adheres to established regulations, processes, procedures, plans and systems.
- Maintains Confidentiality of department and employee information.
- Maintains a working knowledge of applicable Federal, State and local laws.
- Demonstrates the ability to master and apply new information technology tools to assigned work.
Position Qualifications/Requirements:
Education:
- Associate’s or Bachelor’s Degree in Business Administration, HR, or related field preferred or equivalent experience.
Previous Experience:
- Minimally 5 years HR function/office experience; complex job duties required.
- HCM or ATS experience such as Workday or similar platform required.
- Previous experience in healthcare and HR compliance required.
Core Capabilities:
- Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
- Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
- Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
- Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
- Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
- Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
- Leadership and Mentoring: Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment.
- Human Resources Management: Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
- Computer Skills:
- Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
- Experience with multiple practice management systems preferred.
Travel: <25%
Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM.
