Human Resources Jr. Generalist

MULLENLOWE - A DIFFERENT KIND OF BEAST

With many long arms, each able to deliver a powerful blow, several hearts that beat in unison, and one sharp mind that shares a bold vision, MullenLowe is really unlike any other agency out there. We started with the merger of two kindred spirit agencies. We had complementary capabilities, but more importantly we had long histories of being very entrepreneurial organizations. We were scrappy to the core, and the result was one global creative boutique that shared the same vision: to work with the world's most innovative marketers.

Position Overview

The Jr. HR Generalist (Talent Experience Generalist) is responsible for a wide range of HR functions, including onboarding, offboarding, payroll, DEI & Learning and Development initiatives, and serving as primary point of contact for employee assistance for benefits and policy-related inquiries. The Jr. Generalist obtains necessary information to resolve employee matters, escalating issues to management when appropriate. The Jr. Generalist supports the Talent Experience/HR team by owning the administration of transactional HR work and processes and continuously driving to improve the experience of the clients they support. This position is hybrid with 2 weekly in-office days being Wednesday and Thursday. In addition, this position may need to report to the office to support in-person activity on other days of the week.

Responsibilities

• Onboarding Experience: Oversees the new employee onboarding experience through the Greenhouse onboarding platform, sends new hire communications, initiates and adjudicates background checks, coordinates hardware/software equipment delivery with Operations, conducts check-ins, and facilitates new hire orientation.
• Offboarding Experience: Arranges exit interviews, prepares exit paperwork, processes final pay in conjunction with payroll, arranges final paycheck delivery, coordinates return of assets with Operations/IT teams, and closes all appropriate exit items.
• Data Integrity: Responsible for collecting, entering and auditing employee data in our people systems (HRIS, performance management, learning and development, intranet, internal communication platforms, etc.) and processing updates when applicable.
• Administration & Communications: Assists with payroll transactions, calculates overtime for non-exempt employees, maintains employee records/files, prepares correspondence for employees due to work/life events (i.e. offers, salary increases, relocations, transfers, exits, unemployment, etc.), audits employee population for local/state/federal compliance standards.
• People Initiatives/Programs: Facilitates internship program, open enrollment, mentorship program, anniversary/birthday programs. Partners with learning and development on logistics of trainings and initiatives. Partners with HR Leads and the Operations Team on continuing to drive agency culture through training and development initiatives, social events, and team meetings. Drives DEI and L&D initiatives under supervision of Director, Development & Inclusion.
• People Matters: Assists with Leave of Absence (LOA) requests, resolves everyday transactional questions (like benefits & policies), directs employees to appropriate tools/resources based on need.

Qualifications

• Education: Bachelor's degree preferred; or equivalent work experience in HR industry.
• Experience: 1+ years' experience required; advertising/media industry experience preferred.
• Software: Proficiency in MS Office applications (Excel, Outlook, PowerPoint, Word, etc.), Keynote, and Google G-Suite Applications required.
• Communication: strong written and verbal communication required.
• Soft Skills: Strong organizational skills, ability to multitask in a fast-paced environment, attention to detail.

• Other duties as assigned*

The salary range for this position is $50,000 to $60,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience and qualifications.