Human Resources Consultant

Founded in 1986,  KPA  is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what's important - their core business. 

 

Help us help keep people safe and businesses working efficiently. Named as one of   Built In Colorado's Best Places to Work   for four years in a row, KPA is made up of talented individuals working together for the greater good. We're here to help our clients build safe, thriving organizations, and we're looking for people with a common goal to help us do it. 

Position Description:

The HR Consultant is a key member of the HR Management Operations team at KPA. In this role, you will support clients via the "Ask the HR Expert" virtual service, answering questions and providing guidance on a variety of HR questions, including assisting clients in defining their workforce management practices.

The HR Consultant will also support clients on a variety of workforce management projects and must be able to find creative solutions and be agile in delivering quality service. You will be expected to proactively communicate with clients by phone call and by email and be able to have challenging discussions with clients around their expectations, internal business process change, current software capabilities and KPA's HR product roadmap. The HR Consultant is expected to provide clients with subject matter expertise, HR compliant content, and best practice advisement.

Responsibilities:

• Provide on-site and online training on HR best practices and general HR compliance knowledge.
• Assisting and advising clients with complex workforce management issues including but not limited to investigations, workers' compensation claims management, wage and hour audits, FMLA leave management, appropriate ADA accommodations, etc.
• Developing and presenting HR knowledge to benefit clients in the form of white papers, webinars, podcasts, documents, and articles.

"Ask the HR Expert"

• The "Ask the HR Expert" virtual service is a key component of the KPA service model and spans multiple KPA products. The questions asked by clients range from basic wage and hour to complex benefit administration. The HR Consultant will use a variety of research tools, consult with fellow HR consultants, and KPA's legal counsel to answer questions quickly and accurately within KPA published service level agreement. The HR Consultants are the first point of escalation for clients if they need additional HR best practices support.

First 30 days:

• Develop proficiency in KPA HR software products including the document management programs and KPA implementation process.
• Begin to answer "Ask the HR expert" phone calls and emails under the guidance of senior team members.
• Prepare and present virtual or onsite training and observe KPA methodology in action.

First 60 days:

• Complete deliverables on time and in scope, coordinate, monitor, and report results for assigned projects.
• Answer Ask the HR Expert questions per KPA's established service level agreement.

First 6 months:

• Deliver webinars as part of our ongoing HR educational programs.
• Identify topics and prepare and present seminars on current relevant topic(s).
• Have completed a minimum of 200 Ask the HR Expert interactions.

First year:

• Support business development efforts through proposal development and demonstrations in the role as subject matter expert on HR specific topics
• Provide ongoing HR Expert Services.
• Manage client handbook creation projects as assigned.
• Understand KPA's complete suite of product offerings and possess the ability to identify key upselling opportunities as part of your client engagement responsibilities.

Qualifications:

• Proven experience in hands-on and strategic HR management with multi-client/units consulting experience.
• Additional operations or business experience outside of HR.
• Professional Human Resources certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) or ability to obtain within the first year of employment. PHR-CA certification will be required.
• Strong practical knowledge of employment and labor laws, workforce management best practices and procedures with the ability to translate this knowledge into effective solutions for clients and accurate guidance for "Ask the HR Expert" service.
• Thorough understanding of Human Resources principles and practices, including employment laws and regulations. This includes self-directed maintenance on knowledge of current laws, events, industry trends and economic factors that may impact KPA and its clients.
• Practical knowledge of HR metrics to benchmark, measure, analyze and articulate the value and ROI of HR initiatives, practices, and policies.
• Experience handling engagements in the areas of recruitment, leadership training and development, compensation benchmarking, HRIS selection, assessing talent and performance, conducting audits and internal compliance reviews, preparing written summaries and reports for programs and projects.

Success Criteria:

• Able to work with a high level of autonomy within KPA's established standard operating procedures and service levels.
• Ability to become a trusted advisor to business owners.
• Experience in working with cross-functional internal teams.
• Demonstrated ability to write, develop, and deliver successful presentations and facilitate trainings to individuals and groups at all levels of an organization.
• Act as a liaison with senior management and/or Human Resources department staff in ensuring the effective high-quality delivery of the service.
• Ability to handle difficult situations and challenging discussions with poise and ease.
• Follow internal procedures to provide excellence in client service, protocols, and practices.
• A commitment to KPA core values.

Compensation:

• Annual base salary range between $65-75k
• Bonus potential of 10% annually

Physical Requirements:

• Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working at a computer typing and view a screen - Constantly
- Visual Recognition - Constantly
- Hearing/Listening - Frequently
- Travel - Seldom

Don't meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you're excited about the role but your past experience doesn't align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.

As a growing company  KPA   values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and Pet Insurance.

Founded in 1986,  KPAis a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important-their core business.  

We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values - Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.

KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Places to Work and Best Midsize Places to Work by Built In Colorado for 2023.  

"To be ranked so highly in Built In's Best Places to Work Awards is a recognition of KPA's dedication to creating a team of outstanding professionals and our efforts to create a positive and safe workplace culture for everyone," said Chris Fanning, KPA President and CEO. "I believe we've developed a high caliber organization comprised of passionate people who are experts in their respective fields and deliver great value to our customers."

KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

If you need assistance or an accommodation due to a disability, you may contact us at hr@kpa.io.