Human Resources Business Partner (Senior Manager)

About IAAPA

Inspiring each other to move the attractions industry forward.

IAAPA is the premier trade association representing the diverse and ever-changing attractions industry. For over a century, we have connected companies of all sizes and people of all levels to provide meaningful experiences for their guests around the world.

IAAPA hosts global events and conferences that spread successful ideas and practices. We also provide valuable tools and resources that make all our businesses smarter, safer, and more profitable while delivering guest experiences that surprise and delight.

Founded in 1918, IAAPA represents leading industry attractions and supplier companies, consultants, and individual members from more than 100 countries. Members include professionals from amusement parks, theme parks, attractions, water parks, resorts, family entertainment centers, zoos, aquariums, science centers, museums, cruise lines, manufacturers, and suppliers.

About the Team

If your passion is to create, design, and offer a unique experience to our members, this is the team you belong to. Your creativity, drive, and desire to take care of our global members will be the flagship that leads to the success of the IAAPA’s mission.

Key Areas of Responsibility:

At IAAPA, our culture comes first, and we are looking for an HR Business Partner (Senior Manager) passionate about providing our employees with the best work experience possible through their support. This role is a strategic partner to senior leadership by developing and delivering integrated and inclusive HR Services such as Strategy Development, Organization Design, Talent Management, Employee Journey Map, Organization, Compensation, People Operations, Training and Development, Change & Transition Management, and Functional HR Operations. The HR Senior Manager role is critical in planning and executing HR processes, providing internal support, and mainstreaming all practices and procedures. In this role, you will engage designated leaders to understand the talent needs of the business and define people strategies as they relate to the site's needs.

Job Title:Human Resources Business Partner (Senior Manager), NA, LAC and HQ.

Hours: Full time

Location: Orlando, HQ

Reports Directly to: SVP People Development

Overall Responsibilities:

• Act as a strategic HR advisor to the Leadership Team, guiding various HR matters, including talent acquisition, employee relations, performance management, and organizational development.
• Lead end-to-end recruitment processes, attracting top talent for diverse roles within the organization.
• Foster a positive work environment by handling employee relations issues professionally and confidentially.
• Provide strategic HR leadership and consultation focused on creating innovative HR strategies to anticipate and assess emerging business, organization, or people trends and identify and implement the appropriate Human Resource / Diversity and inclusion solutions.
• Deliver HR services to team members, resulting in a seamless point of contact to the broader organization and ensuring successful integration of functional partner initiatives and expertise.
• Maintain an effective level of business literacy to provide a consultative approach to the delivery of HR services. Leverage HR, business skills, and knowledge to challenge or influence leadership in decision-making processes.
• Collaborate with leadership to identify areas for organizational growth and development. Design and implement programs that enhance employee skills, knowledge, and overall job satisfaction.
• Maintain an in-depth knowledge of legal and compliance requirements related to day-to-day employee management.
• Coach and support Partners, Managers, and Team Leaders in developing people management skills.
• Maintains knowledge of current trends, technical, regulatory, and statutory related to the Human Resources function to ensure appropriate advice and counsel delivery.
• Deliver complex analyses of HR data; identify key trends and contribute to creating HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.
• Develop standard operating procedures for HR-related processes.
• Work with the Leadership Team on roles and responsibilities between teams and regions.

Qualification, Knowledge, Skill Required:

• Must provide creative solutions and unique approaches to HR/business challenges.
• Must be an authentic thought partner with the confidence to push boundaries, the ability to manage conflict, and the courage to challenge organizational thinking.
• Demonstrable experience in balancing multiple projects with strong prioritization skills
• Demonstrated experience in fluidly navigating through strategy and tactics.
• Ability to thrive in ambiguity and changing environments.
• Proven advising and experience managing change.
• Demonstrable knowledge of HR industry practices
• Demonstrated strong collaboration, integration, and strategic planning skills.
• Demonstrated strong facilitation and presentation skills.
• Demonstrated problem-solving and decision-making skills.
• Proven ability to influence and partner within a diverse organization to help drive business results and credibility.
• HR Professional with five years+ of experience building effective relationships with senior stakeholders.
• Demonstrated experience in all areas of Human Resources.
• Experience working in a legal or professional services environment.
• Strong team player.
• Commercially astute and good understanding of the practical application of HR.
• Outstanding planning and organizational skills with strong attention to detail.
• Excellent written and verbal communication skills.
• Integrity and discretion.
• Ability to inspire confidence and respect at all levels.
• Flexible in thinking and approach.
• Fluent both in English and Spanish
• Desired: ICAE or ICAP or equivalent certification or ability to obtain certification within one year of employment.

Competencies

• Operational: Getting Work Done through Others, Getting Organized.
• Courage: Dealing with Trouble.
• Strategic: Making Complex Decisions.
• Organizational Positioning: Communicating Effectively.
• Operating: Getting Organized & Managing Work Processes.
• Personal & Interpersonal: Inspiring Others.

The above statements describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all required duties, responsibilities, and skills. Management reserves the right to modify, add, or remove tasks and assign other necessary obligations. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.