Human Resources Business Partner

At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.

Grow your career as an HR Business Partner within ALG Vacations, one of our 14 industry-leading brands. The HR Business Partner will act as a strategic partner to our Contact Center leaders and colleagues by embedding corporate HR strategy into day-to-day work and providing HR guidance and support to internal client groups with the objective of adding value to the business.

Asuccessful HR Business Partner will:

• Contribute to the business strategy by helping business leaders identify, prioritize, and build organizational capabilities, behaviors, structures, and processes.
• Facilitate long-term initiatives aligned with the strategic agenda.
• Identify new opportunities for HR to add value to the business.
• Review and benchmark the internal and external environment to improve HR policies and initiatives.
• Provide accurate and actionable data to leaders.
• Review key business performance targets and their related talent implications with business leaders.
• Support leaders in forecasting and planning their talent pipeline requirements in line with the function or business strategy.
• Assist business unit leaders in providing employees with development opportunities that align with current and future performance standards.
• Implement appropriate employee training and manage its delivery.
• Provide expert advice and coaching to employees when appropriate.
• Understand and solicit employee opinions and anticipate their needs and concerns.
• Collect and effectively act on feedback from employees to resolve issues and concerns.
• Contribute to the sharing of best practices within HR and across functions to facilitate continuous improvement.
• Maintain knowledge of progressive HR practices and key trends.
• Manage specific projects as determined in the annual HR operational plan and contribute to functional and cross-functional initiatives.
• Collaborate with HR COEs to review talent needs, frame effective solutions, and execute programs and processes.
• Effectively deliver HR’s core processes: performance management cycle, engagement, talent reviews and succession planning etc.
• Act as a liaison between the leaders and COEs to ensure the effective execution of HR initiatives and full compliance of HR procedures and processes.
• Guide and support leaders in the effective administration of discipline and corrective action.
• Conduct investigations in a timely and appropriate manner.

Asuccessful HR Business Partner will have:

• Experience supporting contact centers or large groups of non-exempt colleagues.
• Business acumen and financial literacy
• Comprehensive understanding of the link between talent and other HR initiatives and business strategy
• Ability to identify, develop, and execute actions to support the overall business strategy.
• Ability to collect and synthesize quantitative and qualitative data.
• Ability to recognize trends and develop recommendations based on data analysis.
• Ability to guide and coach colleagues and leaders.
• Ability to engage, inspire, and influence people, navigating employees through change.
• Ability to influence and manage competing interests and priorities.
• Ability to deliver effective training programs to targeted audiences.
• Effective team player and networker
• Strong interpersonal, communication, and customer service skills
• Significant knowledge of HR policies, processes, and talent management practices
• Proficient in Microsoft Office

Education and Experience Requirements:

• This role is required to be in or near the Milwaukee, WI area and will require a hybrid schedule 
• Bachelor’s degree in business administration, HR management, or related field
• PHR or SPHR (preferred but not required)
• A minimum of five-years Human Resources experience
• Bilingual in English/Spanish a plus

About Apple Leisure Group 

As North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising: 

• Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
• Resort Brand Management: Management of 5-star and 4-star luxury resorts through Hyatt Inclusive Collection® award-winning brand portfolio
• Destination Management Services: Best-in-class destination management services provided by Hyatt Inclusive Collection® 
• Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
• Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.com.

Our Values:

At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

                   Empathy • Integrity • Respect • Inclusion • Experimentation • Well Being

ALG’s Commitment to Diversity & Inclusion:

Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments. 

Benefits at a Glance:

We offer competitive salaries and a comprehensive benefit package to our U.S. based employees: 

• Medical, Dental and Vision Insurance 
• Basic Life Insurance 
• Short- & Long-Term Disability 
• Paid Parental Leave 
• Corporate Wellness Program 
• Travel Discounts & Deals 
• Paid Time Off & Holidays 
• 401(k) Plan with Company Match 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.