General Definition of Work
The part-time Human Resources Administrative Assistant provides support to the Human Resources Office by creating and maintaining employee files, both paper and electronically; assisting with answering phones and receiving visitors; and providing administrative support for the Human Resources Office. This position is under the direct supervision of the Senior Human Resources Generalist.
Shift: Monday - Friday, 9:30 am - 1:30 pm
Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
- Answers calls and assists customers who call the Human Resources Office or the Town of Blacksburg main phone line
- Provides exceptional customer service to all customers in-person or via phone
- Creates and manages employee records within a digital storage system
- Files, scans, and shreds employee file information according to the Library of Virginia document retention schedule
- Answers phone lines for the Town Manager’s Office, as needed, specifically during the lunch hour
- Assists with the planning and preparation of special events and projects, as needed
- Provides administrative support to the Human Resources Office
Knowledge, Skills, and Abilities
- Proven, high quality customer relationship (internal and external) skills
- Thorough knowledge of Microsoft Office suite
- Thorough knowledge of standing office practices, procedures, and equipment
- Ability to work independently with minimal supervision
- Attention to detail and strong organizational skills
- Ability to maintain confidentiality at all times
- High school diploma or GED certification required
- Valid driver's license in the Commonwealth of Virginia with a satisfactory driving record
Physical Requirements
Work Environment:
- This job primarily operates in a general office setting
- This role routinely uses standard office equipment such as computers, phones, and copiers/fax machines
- While performing the duties of this job, the employee frequently interacts with staff, providers, and the general public in person and via telephone and email
- While performing the duties of this job, the employee will be required to sit for prolonged periods of time, at a desk, utilizing a computer and reviewing online and paper documents
- The employee will also be required to lift and move up to 25 pounds and occasionally lift and move up to 50 pounds