Human Resource Administrative Assistant

Job Description Summary

Henry Ford College presents an opportunity for a Human Resource Administrative Assistant.
The primary purpose of this position is to contribute to the continuous improvement of the Human Resources department, help improve the efficiency and effectiveness of the department and contribute to the achievement of the Henry Ford College Missions, Vision, and Values by providing administrative support to the HR Team.
The HR Assistant is the first point of contact in the Human Resources department and has significant interaction with college personnel, students, vendors, and community representatives. This position is responsible for a variety of complex functions requiring initiative, time sensitivity, and outstanding organization and computer skills.
Specific tasks include independent facilitation and coordination of projects problem solving requiring independent judgement and critical analysis, and various clerical duties.

Core Competencies and Qualifications

The most successful candidate will have a career that reflects the following competencies and qualifications. However, education, experience, and training that demonstrates proficiency and the ability to perform the essential duties will be evaluated for equivalency to the education, competencies, and experience qualifications list below.

• 
  Experience – Recent experience in a Human Resource setting.
• Education – Associate degree in business or related field.
• Customer Service – Commitment to providing an excellent customer service experience to employees, students, and the college community. Includes assessing their needs, providing information or assistance, resolving their problems, and satisfying their expectations.
• Clerical Skills – Experience filing, typing, entering data, maintaining records, and using and completing forms. Demonstrated proficiency using Microsoft Office 365.
• Problem Solving Abilities – Identifying and analyzing problems, weighing relevance and accuracy of information, generating and evaluating alternative solutions, and making recommendations.
• Decisiveness - Making well-informed, effective, and timely decisions.
• Conscientiousness – Displaying a high level of effort and commitment towards performing work; demonstrating responsible behavior.
• Dependability and Reliability – Behaving consistently and predictability, is reliable, responsible, and dependable in fulfilling obligations; diligently following through on commitments and consistently meeting deadlines. Demonstrates regular and punctual attendance; rarely is late for meetings or appointments.
• Compliance – Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.

• Experience with integrated HRIS software and applicant tracking systems.
• Knowledge and/or experience with Collective Bargaining Units.
• Knowledge of applicable Human Resources related laws.

• Integrity/Honesty – Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Accountability – Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determine objections, sets priorities and delegates work as appropriate. Accepts responsibility for mistakes. Complies with established control systems and rules.
• Flexibility – Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
• Teamwork – Encourages and facilities cooperation, pride, trust, and group identify; fosters commitment and team spirit; works with others to achieve goals.

Essential Duties and Responsibilities including but not limited to

• First point of contact in the Human Resources Department to answer phones, greet visitors, answer questions, and provide and excellent customer experience.
• Provide support to all members of the HR Team including Talent Management (Acquisition, Development, Performance, and Engagement), Labor and Employee Relations, Compensation and Benefits.
• Assist with the onboarding process for all new employees, including student workers.
• Open, sort, and distribute incoming correspondence, including faxes and emails.
• Respond to requests for information, asking appropriate questions, and getting information to assist employees, while exercising discretion in obtaining and providing factual and confidential information related to employee personally identifying information (PII), HR Department, and College operations.
• Update communications to assist and inform our stakeholders via phone, email, and website/career page.
• Track incoming official transcripts for applicants and new hires.
• Provide forms and assistance to employees for changes, including W-4’s retirement information, beneficiary, and other change forms.
• Keep employee records current by processing employee status changes in a timely manner; maintain personnel files in compliance with applicable legal requirements.
• Examine employee files to answer inquiries and provide information to authorized persons (e.g., requests for employment verifications).
• Interpret administrative and operating policies and procedures for employees.
• Assist with background checks, scheduling, applicant questions, applicant tracking data inquiries and data inputs.
• Assist with departmental projects, as needed.
• Assist with BenXpress login and enrollment questions for benefit eligible new hires.
• Maintain supply room, checking on stationery and office inventory.
• Maintain and enter employee information in the College’s electronic HR systems, including Ellucian (HANK), NeoEd, BenXpress, and others.
• Assist HR team members when required.
• Other duties dependent upon departmental needs