Job Description
- 25% Responds to general intake inquiries from employees and manages the process necessary to bring to resolution in a timely manner.
- 15% Maintains information systems and processes necessary paperwork. i.e. severance, telework etc.
- 15% Maintains and keeps updated support documentation used by HR/Shared Services/Employees ensuring relevance and current content.
- 15% Reviews and gathers feedback continuously on how to improve HR processes, sharing with HR Shared services team members.
- 15% Maintains in-depth knowledge of company-specific policies and practices.
- 15% Acts as a liaison with functional areas with HR; ensuring understanding of processes.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education Level:
- High School Diploma.
- Education Details:
- 3 years years of related experience.
- Customer service experience, hr onboarding experience, or experience as an hr technician/analyst/generalist.
- 1-3 years HR Knowledge.
- Ability to work as part of a collaborative team and independently., Proficient.
- Knowledge of multiple human resource disciplines including compensation, benefits, employee relations, immigration, performance management, federal and state employment laws., Proficient.
- Strong customer service skills. , Proficient.
- Strong acumen with systems, data, and reporting., Proficient.
- Proficiency with Microsoft Office Suite , Proficient.
- Excellent communication skills (both verbal and written), Proficient.
- Fast- pace environment with changing priorities, ability to face ambiguity and rapid change., Proficient.
- Human Resources\PHR or SHRM-CP.