HR Employment Services Consultant

Position Details
Position Information
Department
Univ Human Rsrcs Central (QFA)
Position Title
Consultant-HR Tech
Job Title
HR Employment Services Consultant
Appointment Type
Professional Faculty
Job Location
Corvallis
Benefits Eligible
Full-Time, benefits eligible
Job Summary
University Human Resources is seeking up to two Employment Services Consultants. These are full-time (1.00 FTE), 12-month, professional faculty positions.
The Employment Services Consultant is an integral member of the HR Service Center and University Human Resources, providing quality services to members of the OSU community.
As a member of the HR Service Center, the Employment Services Consultant provides assistance to the academic, teaching, research, and administrative customers of the university. The Employment Services Consultant supports the service center team primarily in the areas of volunteer management, employment verifications and criminal history/motor vehicle checks but may be called on to provide assistance in any area of the HR Help Center as needed.
The position requires an individual who is well-versed in working with the public, has patience and good listening skills, can effectively communicate verbally and in writing, can prioritize and complete a wide variety of tasks throughout the day, and has the ability to create a pleasant experience for all customers.
Why OSU?
Working for Oregon State University is so much more than a job!
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS:
• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 cultural resource centers that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide
• For more interesting facts about OSU visit: https://oregonstate.edu/about
Locations:
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
Key Responsibilities
Volunteer Management and Youth Safety Compliance (30%)
Pre-Employment Verifications (25%)
Employment Verifications (20%)
Monitoring, Auditing, and Process Improvement (10%)
Policy and Process Development (3%)
Training and Communication (5%)
Compliance and Data Management (5%)
Other Duties as Assigned (2%)
What You Will Need
2 years of human resources clerical support experience directly assisting human resources professionals in the administrative functions of human resource programs.
OR
Valid certification as a Professional in Human Resources awarded by the Human Resources Certification Institute (HRCI) or the Society of Human Resources Management (SHRM) and one year of professional level Human Resources experience.
OR
Three years' experience providing administrative support in program administration, including demonstrated ability for the following:

• (1) Detail-oriented, excellent organizational skills, proactive and accustomed to meeting deadlines;
• (2) Proficiency in data entry and records data from electronic and hard copy source materials into system(s) using an electronic keyboard or optical scanner;
• (3) Organizational skills with the ability to prioritize multiple tasks and complete projects under deadline pressure, and the ability to identify situations that may need further research and/or escalation to supervisor.

User-level experience with the following software:

• Database and reporting tools
• Windows-based software
• Microsoft Office applications: Word, Excel, and PowerPoint

Demonstrable commitment to promoting and enhancing diversity.
Demonstration of the Following Competencies:
Adaptability:

• Demonstrated ability to adapt to changes in the work environment, manage multiple projects, and perform efficiently and courteously in a fast-paced environment with conflicting priorities, distractions, and interruptions.

Analytical Reasoning/Critical Thinking:

• Demonstrated ability to analyze complex and sensitive issues, identify alternative solutions, forecast consequences of proposed actions, and implement effective courses of action.
• Attention to Detail:
• Demonstrated ability to ensure important details in the process are not overlooked or missed.
• Building Collaborative Relationships:
• Demonstrated ability to develop, maintain, and strengthen partnerships with stakeholders inside and outside of the organization.

Communications:

• Ability to use tact, diplomacy, flexibility, and discretion in all interactions; expresses information, ideas, and facts to individuals or groups effectively, considering the audience and nature of the information (i.e., technical, sensitive, controversial). Strong written and oral communication skills.

Confidentiality:

• Ensures confidentiality and privacy of employee information and other organizational data.
• Customer Focus and Service:
• Demonstrated ability to provide high-quality, timely, customer-oriented services in a high-volume work environment.

Decision Making:

• Demonstrated ability to work independently and resolve problems.

Ethics:

• Demonstrated high standards of ethical conduct and understanding of the impact of violating these standards on the organization, self, and others.

Required Knowledge, Skills, and Abilities:

• Ability to analyze complex and sensitive issues and situations, identify alternative solutions, forecast consequences of proposed actions, and propose effective courses of action.
• Experience working in a fast-paced customer-oriented environment.
• Ability to effectively collaborate and build relationships with key stakeholders.
• Demonstrated commitment to inclusiveness, collaboration, and teamwork across all levels in the colleges and central administration.
• Demonstrated human relations and effective communication skills in a team environment.
• Strong written and oral communication skills.

The Criminal History Check will include fingerprinting and successful completion of the Criminal Justice Information Systems (CJIS) online training.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
What We Would Like You to Have

• Bachelor's degree in Human Resources Management, Business, or related field and 2 years of professional level human resource experience.
• Work experience performing duties in Human Resources Management in an institution of higher education, or comparable environment.
• Work experience in a service center.
• Experience handling difficult or distraught customers
• User-level experience with the following software, or comparable software: Online Position Description and Recruitment System, Sungard Higher Education Banner (HRIS module), Microsoft Office Suite, Adobe, Zoom, Teams, Salesforce, OnBase, DocuSign

Working Conditions / Work Schedule
This position will primarily adhere to a normal business schedule of 8:00 AM to 5:00 PM (M-F) on the OSU campus and may occasionally work away from primary work site. This position is in a typical office environment.
Pay Method
Salary
Pay Period
1st through the last day of the month
Pay Date
Last working day of the month
Recommended Full-Time Salary Range
$33,660 - $57,096
Link to Position Description
https://jobs.oregonstate.edu/position_descriptions/147509
Posting Detail Information
Posting Number
P07600UF
Number of Vacancies
2
Anticipated Appointment Begin Date
02/12/2024
Anticipated Appointment End Date
Posting Date
12/13/2023
Full Consideration Date
01/05/2024
Closing Date
01/19/2024
Indicate how you intend to recruit for this search
Competitive / External - open to ALL qualified applicants
Special Instructions to Applicants
To ensure full consideration, applications must be received by 01/05/2024. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.
When applying you will be required to attach the following electronic documents:
1) A resume/CV; and
2) A cover letter indicating how your qualifications and experience have prepared you for this position.
You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.
For additional information please contact: Minami Holman at minami.holman@oregonstate.edu or 541-737-7544.
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Starting salary within the salary range will be commensurate with skills, education, and experience.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.
The Criminal History Check will include fingerprinting and successful completion of the Criminal Justice Information Systems (CJIS) online training.