Manager, Surgical Services

Essential Responsibilities:

1. Clinical Practice:

• Act as an expert resource and role model for the staff.
• Create, modify, and evaluate policies and procedures based on clinical practice guidelines.
• Ensure care delivery in the unit meets these guidelines through competency-based assessment of all staff at the time of hire and ongoing.
• Use quality outcomes to ensure safe procedural care of patients in the perioperative/interventional arena.
• Support ongoing education and professional growth of self and staff.
• Stay current with practice changes and communicate to staff.

2. Personnel Management:

• Interview, recruit, and hire RN staff.
• Conduct performance appraisals.
• Counsel employees and act on disciplinary problems.
• Ensure staff has knowledge and skills to provide appropriate, safe care to patients through education, coaching, or experience.
• Develop and maintain staffing patterns for the unit.
• Coordinate and chair staff meetings and UBT.

3. Leadership:

• Facilitate interdepartmental relationships to support the mission, vision, and goals of the department and organization.
• Demonstrate critical thinking.
• Be collaborative, even when faced with conflict and difficult conversations.
• Facilitate a culture of creative thinking, problem-solving, and act as a change agent to challenge the status quo.
• Meet deadlines.
• Be self-reflective.
• Escalate issues to appropriate parties.
• Create and maintain collaborative relationships with Permanente providers and leaders in the organization.
• Develop the next generation of leaders.

4. Quality Assurance/Improvement:

• Participate in data gathering and analysis.
• Articulate organization and department performance improvement programs and goals.
• Maintain compliance with all regulatory bodies and professional standards.
• Monitor quality and safety of units.
• Support the quality plan and articulate to staff.
• Develop department plans with quality focus that respond to changing healthcare delivery.
• Investigate any quality concerns in the department, document results, and report concerns or findings to appropriate entities within the organization.

5. Financial Management:

• Work with the business manager or director to develop a budget that takes into account labor and cost of goods using historical and projected estimates.
• Manage both labor and inventory and supplies in a cost-effective manner and within budget.
• Define budget variances and course correct to them.
• Define capital equipment needs of the department, including surgeon and anesthesia requests.
• Prioritize needs for the department when capital is limited.
• Educate staff on department budgetary goals and promote cost-effectiveness in the department.

6. Labor Management:

• Create a cooperative, efficient work environment as a result of consistent interpretation and application of contractual guidelines.

7. Additional Duties:

• Perform other duties as assigned.

Qualifications:

Must Have Qualifications:

• Experience: Minimum five (5) years of RN clinical experience, with at least two (2) years in Perioperative Services.
• Minimum two (2) years of leadership role in the healthcare field.
• Education: BSN or health-related bachelor's degree or currently enrolled in a BSN or health-related bachelor's degree program with a completed date defined.
• License, Certification, Registration: Registered Nurse License (Oregon). Basic Life Support within 1 month of hire.

Preferred Qualifications:

• Minimum two (2) years of Critical Care experience (MPU or SPA/PACU only).
• Minimum four (4) years of previous management experience in a similar role or in an acute care setting.
• Minimum five (5) years of demonstrated knowledge in the area of clinical experience.
• Certification in specialization (CNOR, CPAN, etc.).
• Familiarity with various regulations and standards such as the Nurse Practice Act, The Joint Commission, Labor Law, etc.
• Financial/economic principles.
• Communication skills.
• Master's degree preferred.

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