HR Analytics Manager

Position Summary:

This position will manage the Human Resource Business Intelligence (BI) and Process Improvement function and will be responsible for partnering with internal customers in ensuring internal processes and data insights are complete, correct and timely. This role supports the day-to-day operation of AutoZone’s HR BI function for a population of over 100,000 AutoZoners worldwide within our stores, Distribution Centers and Store Support Center (SSC). This manager’s role ensures the team operates with optimum reliability, accuracy, and efficiency. This role is responsible for the team which defines and manages both the strategic and operational activities necessary to effectively deliver BI and process improvement and liaises with IT, including developing reporting, analyses, and dashboards with a consultative, insights-focused approach.

People:

• Manage, train, hire and develop HR BI direct reports.

• Highly adaptable to change, ambiguity and/or shifting priorities.

• Remains highly productive in a collaborative environment yet with minimal direct supervision

• Effectively multi-tasks and manages multiple priorities without compromising deadlines or quality.

• Coordinate and prioritize the workload and deliverables of direct reports.

• Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing information services and databases; recommends and implements solutions.

Product:

• Develop core HR KPI reports and analysis.

• Drive creation of data lake and robust insights dashboards

• Oversee HR test/pilot best practices, including test design and measurement.

• Query, format, analyze, and summarize HRIS data to provide analytical insights.

• Inspect output/deliverables to ensure completion, accuracy and overall quality.

• Maintains knowledge of trends and developments in data management and security, HR technology, and HRIS applications

Process/System:

• Oversees and maintains optimal function of the organizations internal Human Capital information services systems, which may include database management, network support, installation, customization, development, maintenance, and upgrades to applications, systems, modules, and reporting.

• Oversees and maintains internal database files, tables, codes, backup files, integrity, and security.

• Installs, implements, modifies, and upgrades software and applications to meet changing business and technology.

• Identify opportunities to improve efficiencies within the HRIS and related processes.

• Provides technical support, troubleshooting, and guidance to Human Capital employees.

• Troubleshoot and resolve system issues and bugs (low to moderate complexity)

• Responsible for high-priority issues, escalations, or system related events

• Ensure data integrity by identifying errors/anomalies and consult with IT (as needed) to resolve.

• Oversees testing of functionality, system behavior and end-user impact associated with system changes, enhancements, fixes, etc., prior to going live in the production environment.

• Serves as lead representative and liaison between HR, Information Services, external vendors, and other stakeholders for HR database design and implementation projects.

• Serves as lead HRIS implementation specialist for the migration of other intercompany HR systems in the primary HRIS database (may assign appropriately to team members)

• Manages permissions, access, personalization, and similar system operations and settings for HR services users.

• Ensures system compliance with data security and privacy requirements.

• Oversees the procurement of appropriate hardware and software to ensure that the organization has high quality, efficient systems.

• Serve as the primary escalation resource for HR BI related support issues and requests.

• Educate users on HRIS features (self-service, etc.), where applicable

• Identify opportunities to improve the HRIS support experience.

• Interpret technical details and simplify info/concepts for non-technical stakeholders and end-users.

Requirements:

• More than 7 years of experience in Human Resources, Computer Science or related data analytics field

• Strong experience managing both strategic and operational activities necessary to effectively integrate HR systems and data into insights.

• Experience managing timelines and assuring project milestones are met.

• Project management, interviewing, networking, coaching, negotiating and relationship building skills.

• Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Skilled in interpreting, extrapolating and interpolating data for statistical research and modeling.

• Skilled in interpreting and synthesizing large amounts of information.

• Exceptional customer service

• Excellent organization, project and time management, and attention to detail

• Professional demeanor, including the ability to interact with individuals on all professional levels internally and externally.