Address
Form of workThe Human Resources function at JPMorgan Chase is shifting to a product-driven way of working. We are making this change so that we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journey. This shift is a change in the way we organize and prioritize the work that needs to get done to ensure a higher quality output for our customers. Our intention is to build products that our customers love and that work for our businesses. The HR Product Organization sits within Corporate HR and plays an important role in driving our transformation. The organization will lead our efforts to identify outcomes, goals and measures of success across all of our products applying agile principles, continuous discovery and a common set of data architecture and delivery tools.
The Product Agility Lead is responsible for the education, adoption and scaling of agile ways of working and product with all Product Team members and Leaders at a Product level in order to establish a common understanding across the product. The Product Agility Lead will evaluate the health of the portfolio and respective products in order to identify opportunity for improvements around scaling agile and product management, and help the leaders and teams mature their product vision, planning and delivery. This role will be the resident expert of agile and product principles and related methodologies and practices within their respective portfolio. As such, these individuals will need to be involved with internal and external agile and product networks in order to stay current on best practices and seek out opportunities to continuously improve their own skills in order to better support the products.
Training and Certification
The Product Agility Lead will be responsible for understanding and developing shared internal training materials that will apply the principles of agile and product. They will be accountable for ensuring that Product Team members understand these concepts and how they apply to the working processes of their product.
Consulting and Process Improvement
The Product Agility Lead will be responsible for coordinating with partners outside of the Product Teams in order to align teams on outcome based deliverables and drive dependency awareness. They will work closely with partners, particularly other Agility Leads, Product Managers, Engineer Leads, Engineering Leads, to evaluate a Product Teams agile and product maturity and strategies to address gaps. The Product Agility Lead will also participate in the Community of Practice to establish agile and product maturity strategies for the products, coach and educate one-on-one, provide direct feedback based on observations, and be a catalyst for promoting a learning culture.
Coaching Team
Develop and maintain a strong working relationship with the team of agile and technical coaches to share experiences, develop shared training material, and ensure a consistent coaching experience and base-level set of learning for the Product Teams and leaders.
This role requires a wide variety of strengths and capabilities, including:
- Experience in a strategic agile coaching role for at least 5 years that was diligently applying Agile principles, practices, and theory
- Deep lean/agile skills including at least 3 years in one or more of the agile roles, Scrum Master, Product Owner, or Agile Team Member
- Excellent skills in facilitation, training, mentoring and professional coaching
- Strong social and emotional intelligence
- Strong experience in at least 1 agile coaching domain and knowledge of the others
- Understanding of major frameworks (Scrum, Kanban, DevOps, XP, SAFe, LeSS, or Scrum @ Scale) and 3 or more years' experience in at least 1 framework
- Good skills and knowledge of lean, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Knowledge of various well-documented patterns and techniques (examples: story mapping, example mapping, transformation plans, operating models, team topologies, design thinking, value-stream mapping, scaled agile frameworks)
- Exposure to organizational change (examples: team design, growth mindset, building learning communities/ Communities of Practice) and co-creating transformation roadmaps
Additional skills preferred, but not required, include:
- Knowledge of professional coaching approaches
- Agile Coaching Certification or Professional Coaching Certification
- SAFe Certification or equivalent
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Jersey City,NJ $128,250.00 - $190,000.00 / year
