Scrum Master

Interview : Video
Visa : USC and GC
This is hybrid from day-1 at any of these locations. Cincinnati, Charlotte, San Jose, Boca, or Chicago ( Candidate must be local to these locations )
Description :

An experienced servant leader and coach for a cross-functional agile team operating in complex and cross functional work within the Next Generation POS Program. The Scrum Master guides and facilitates 2 Payment teams involved in a large fast-paced program implementing complex technology for business-oriented solutions, through effective application of the agile based SDLC (Software Delivery Life Cycle) and associated ceremonies, ensuring the agreed upon agile practice is being followed. Removing impediments and fostering a high performing team with a focus on continuous improvement resulting in quality and timeliness delivery.

• Scrum master experience in a complex large-scale enterprise

• Experience in an agile environment in other roles; such as quality assurance, development, product owner, or as an agile coach

• Proven knowledge and experience with agile software development methodologies, values, and procedures

• Demonstrated leadership ability to coach and mentor the team to reach their highest potential. Excellent team player and team builder

• Ability to work with all levels of the organization

• Excellent interpersonal skills, ability to work collaboratively with diverse personality types

• Ability to understand technical issues at a high level and communicate agile methodologies within the organization

• Must have exceptional communication, organization, and time management skills

• Strong ability to manage multiple agile teams and ensure a proper balance between PMO (Project Management office, business and technology teams and management)

• Must be self-motivated as well as creative and efficient in proposing solutions to complex problems

• Strong analytical and problem-solving skills with a high attention to detail

Key Responsibilities:

• Guide, coach and motivate the team with the goal of increasing productivity

• Organize and lead Scrum ceremonies

• Oversee and manage scope, timeline, quality, goals and deliverables that support business goals

• Remove impediments or guide the team to remove impediments

• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of productive conflict resolution and problem solving

• Facilitate discussions, decision making, and conflict resolution

• Prepare and present reports on the progress and success

• Coordinate activities with other teams across the program

• Partner with and support the Product Owner

• Participate in the Scrum of Scrums and partner with other Scrum Masters

• Coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

• Organize and facilitate planning and coordination including release / Potentially Shippable Increments planning, iteration planning, daily stand-ups, iteration review/demos, and retrospectives

• Ensure teams are held accountable to agile SDLC (Software Delivery Life Cycle) tenants and their internal working agreements including use of appropriate tools, standards and best practices

• Promote and demonstrate core agile principles of collaboration, prioritization, team accountability and visibility

• Ensure the team is tracking and communicating team progress and metrics to the appropriate resources.

• Facilitate and enable an environment of collaboration and creativity

• Support and empower the team to make appropriate commitments through story selection and task definition.

• Empower the team to self-organize around achieving their commitments

• Identify and remove any impediments/distractions that interfere with the team's ability to deliver against their commitments

• Challenge and enable the team to continuously improve through intentional and data driven inspect and adapt cycles (retrospectives)z`