Housing Coordinator

Apply on line at http://www.alohacare.org/Careers/Default.aspx

The Company:

AlohaCare is a local, non-profit health plan serving the Medicaid and Medicare dual eligible population. We provide comprehensive managed care to qualifying health plan members through well-established partnerships with quality health care providers and community-governed health centers. Our mission is to serve individuals and communities in the true spirit of aloha by ensuring and advocating access to quality health care for all. This is accomplished with emphasis on prevention and primary care through community health centers that founded us and continue to guide us as well as with others that share our commitment. As Hawaii’s third-largest health plan, AlohaCare offers comprehensive prevention, primary and specialty care coverage in order to successfully build a healthy Hawaii.

The Culture:

AlohaCare employees share a passion for helping Hawaii’s most underserved communities. This passion for helping and caring for others is internalized and applied to our employees through a supportive and positive work environment, healthy work/life balance, continuous communication and a generous benefits package.

AlohaCare’s leadership empowers and engages its employees through frequent diversity, recognition, community, and educational events and programs. AlohaCare has a strong commitment to support Hawaii’s families and reinforces a healthy work/home balance for its employees. Because AlohaCare values honesty, respect and trust with both our internal and external customers, we encourage open-door, two-way communication through daily interactions, employee events and quarterly all-staff meetings. AlohaCare’s comprehensive benefits package includes low cost medical, dental, drug and vision insurance, PTO program, 401k employer contribution, referral bonus and pretax transportation and parking program.

These employee-focused efforts contribute to a friendly, team-oriented culture which is positively reflected into the communities we serve.

Job Summary:

The purpose of the health plan Housing Coordinator is to increase statewide supportive housing capacity for QI members. The coordinator will assist the health plan in identifying members who may be eligible for and in need of housing support services, including individuals who are homeless, low income and at-risk families, and those leaving institutional care. The Housing Coordinator will also be responsible for internal and external coordination that addresses barriers to housing and employment. The Housing Coordinator will work with local housing resources, non-profit and for-profit housing providers, and other agencies to develop housing resources necessary for moving individuals from the streets and shelters into permanent housing and ensuring successful transition and community tenure of people leaving nursing facilities and other institutional settings. Outcomes of this initiative include development of a scalable and sustainable housing referral and support program, increased number of individuals placed in affordable, independent housing and the provision of supportive services that will enable these individuals to remain in stable housing.

Primary Duties and Responsibilities:

• Participate in statewide workgroups to develop policies, procedures, evaluation and other improvements to housing programs
• Stay current on national trends and innovations in community based housing options
• Initiate and develop relationships with housing-focused community organizations, landlords, affordable housing developers and other housing service providers to identify new and existing opportunities for accessing resources
• Collaborate with community, state, and federal partners to increase the ADA accessible housing capacity in each community
• Collaborate with state agencies, community organizations and other social service agencies to promote and grow housing opportunities within the state
• Coordinate with other social determinant of health coordinators (e.g., employment, transportation, financial services, etc.) to facilitate access to support services to sponsor successful tenancy and whole person coordination
• Ensure optimal utilization and management of existing funding such as DHS/HUD Homeless, Non-elderly disables (NED), HUD 811, or other subsidies and housing choice vouchers as necessary
• Act as a consultant to field staff and contracted providers with regards to housing and program issues
• Oversee housing assessments with members, support crisis intervention, and ensure continuity of care coordination
• Participate in outreach and follow-up efforts, particularly with property managers, landlords, and housing developers
• Work closely with housing contractors to see how members/process is progressing, track members’ housing application by property
• Troubleshoot member issues and assist contractors as necessary

Day-to-Day Administration:

• Responsible for developing and managing health plan supportive housing and related contracts
• Responsible for working with health plan coordinators to identify members in need of housing support services
• Use data to identify candidates, create tracking database for referrals, pre-tenancy/tenancy status, prioritization of candidates, and tracking expenditures
• Ensure timeliness of referrals and preapproval of housing candidates
• Develop strong relationships with facilities/institutions; strengthen early identification process and reporting to the HPs; keep updated contracts and share across the health plans
• Identify vacancies, waitlists openings, and housing opportunities
• Create and maintain an inventory of affordable housing
• Create multi-disciplinary team and ongoing coordination for each member
• Provide input to health plan and DHS management teams about specialized rates and incentives, contracting assistance, consultative services and other housing assistance
• In collaboration with DHS, develop, implement and motor health plan quality improvement, fidelity monitoring related to supportive housing
• Develop continuing process for analysis and reporting on community housing development goals and objectives to health plan management
• Assess health plan and contracted provider training needs regarding assisting individuals in locating and maintaining affordable and accessible supportive housing options

• Prepare, develop, and provide training/presentations for staff development/reporting, program meetings and conferences
• Other duties as assigned
• Responsible to maintain AlohaCare’s confidential information in accordance with AlohaCare policies, and state and federal laws, rules and regulations regarding confidentiality. Employees have access to AlohaCare data based on the data classification assigned to this job title

Required Qualifications:

• Bachelor’s degree in Social Work or in a related field and/or 3-5 years case management experience in community homeless housing
• Experience working with diverse populations
• Experience conducting needs assessments and initiating support services
• Must have effective interpersonal skills with ability to interact with people of varying social, economic and education levels
• Must have excellent problem solving skills
• Must have the ability to successfully motivate and connect with others
• Must be highly organized and self-motivated with effective time management skills
• Ability to understand and follow complex written and oral instructions, rules and procedures; to work independently and to be a vital and contributing part of a team
• Must have excellent computer skill; experience using PowerPoint, Word, and/or Excel software a plus
• Possession of valid driver’s license with access to a reliable insured automobile
• Work evenings and weekends as needed as the need for services arises

Mental, Physical and Environmental Demands:

• Sedentary work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
• Non-sedentary work: May involve field-based working conditions but not more than 25% of the time.
• May involve some environmental hazards
• Requires operation of general office equipment to include PC

Salary Range: $50,000 - $64,000

AlohaCare is committed to providing equal employment opportunity to all applicants in accordance with sound practices and federal and state laws. Our policy prohibits discrimination and harassment because of race, color, religion, sex (including gender identity or expression), pregnancy, age, national origin, ancestry, marital status, arrest and court record, disability, genetic information, sexual orientation, domestic or sexual violence victim status, credit history, citizenship status, military/veterans’ status, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.