Housekeeping Supervisor

About Us:

Step into the future of hospitality and embark on a thrilling journey with us at the brand-new Embassy Suites by Hilton Asheville Downtown! As a team member of this new hotel, you will have the extraordinary opportunity to shape the guest experience from the ground up. This flagship hotel features a modern design, 188 spacious suites, amazing views of the Blue Ridge Mountains, over 7,500 square feet of meeting and event space and a 2,500 square foot rooftop restaurant and bar and is within walking distance of shops, restaurants, and entertainment venues. The hotel is located at 192 Haywood Street, Asheville, NC 28801.

The Role:

As a Housekeeping Supervisor, you're not just cleaning – you're ensuring that our guests experience the utmost comfort and cleanliness during their stay.

What You'll Do:

• As a leader, you will motivate the housekeeping team and set a standard of excellence in cleanliness and efficiency by working alongside your team.
• Conduct inspections to ensure that guest rooms and public areas meet our high standards of cleanliness and presentation.
• Coordinate daily housekeeping operations, including room assignments and special requests.
• Train and develop housekeeping staff to maintain consistent quality.
• Collaborate with other departments to fulfill guest requests promptly.
• Maintain accurate records of room inventory and cleaning schedules.
• Address guest concerns and resolve any issues with professionalism and urgency.

Your Skills and Style:

• Your attention to detail is impeccable – cleanliness is your top priority.
• Leadership is your forte – you inspire your team to excel and lead by example.
• Strong communication skills ensure effective team coordination.
• You thrive in a fast-paced environment and remain calm under pressure.
• A commitment to cleanliness and guest satisfaction is at the core of your work ethic.
• Your schedule flexibility means you're open to weekends and holidays.
• A high school diploma or equivalent is your foundation; experience in housekeeping is required.

The Perks – What’s in it for You:

• Competitive compensation that acknowledges your skills.
• Comprehensive medical and dental benefits for full-time team members, available on the first day of employment.
• Paid time off (PTO) and holiday pay to support work-life balance.
• Shine bright with our Team Member Recognition Program.
• Get involved through various company sponsored community service projects.
• Incentive and bonus plans based on hotel and individual performance.
• Opportunities for career growth and development
• Access to special discounts on stays and dining to share with friends and family

Get to Know Us More:

The Embassy Suites by Hilton Asheville Downtown is owned and managed by Parks Hospitality Group. We were voted a Best Place to Work in 2022 and 2023. Learn more about us by visiting our website: www.parkshotels.com.

Ready to Support Clean Dreams?

Step into the spotlight as a Housekeeping Supervisorat the Embassy Suites by Hilton Asheville Downtown. If you're ready to ensure our guests experience the utmost cleanliness and comfort during their stay, click “Apply” to submit a brief application. Let's keep our housekeeping team running smoothly together.