Job Details
DescriptionJob Location: Southminster - Charlotte, NC
Position Type: Full Time
Salary Range: Undisclosed
Southminster Full-Time Benefits:
- Competitive pay
- 6% matching on our 403B retirement plan
- Employee Assistance Program
- Onsite employee Meal Benefit
- Sharonview Federal Credit Union
- Employee On-site fitness, consignment and pharmacy
- Bi-weekly pay-direct deposit
Housekeeping Supervisor- IL Duties/ Responsibilities:
- Responsible for supporting the Housekeeping Manager in the planning, organizing, and developing of the overall operation of the Housekeeping Department in accordance with federal, state, and local standards and guidelines.
- Assuring the highest degree of quality resident care is maintained at all times.
- Responsible for staffing, scheduling, training, and developing hourly staff.
- Relays information and concerns to the Housekeeping Manager that cannot be resolved by the Housekeeping Supervisor.
- At times may assume responsibility of the Housekeeping Manager or Housekeeping Supervisor – Embrace Health due to staffing coverage.
- Other Duties as assigned.
Education required:
Associate degree or minimum two years of college preferred. Equivalent combination of education and experience will be considered.
Experience required:
At least five years of experience working in facilities, janitorial, custodian, and/or housekeeping for a large organization or multiple facilities, with at least two years of supervisory experience.
Specific skills, knowledge and abilities required:
- Previous experience managing a team of housekeeping employees through motivation, coaching and development.
- The ability to anticipate customer needs, change goals and direction quickly and multitask
- Advanced knowledge of Housekeeping process and procedures.
- Proven experience supervising housekeeping departments of 15+ employees.
- Ability to maintain a budget
- Proven excellence in customer service.
- Capable of using independent judgment/solid decision-making skills ability
- Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization
- Self-motivated to accomplish goals, with a strong sense of responsibility.
- Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
- Demonstrated sound organizational, coordinating and personal interface skills.
- Demonstrated excellent written and verbal communication skills.
- Proven job reliability, diligence, dedication and attention to detail.
- Must be flexible with working nights, weekends, and holidays.