Housekeeping Supervisor
Montgomery Bell State Park Lodge
Annual Salary $33,900.00 - $50,700.00
Our Tennessee State Parks are among the most beautiful parks in the United States. We have an outstanding leadership opportunity in a beautiful work environment providing oversight of the day-to-day supervision and operation of the Housekeeping Department for the Lodge at Montgomery Bell State Park in Burns, TN. Montgomery Bell State Park is a preferred destination for business meetings and conferences and a vacation destination for families.
This position oversees the housekeeping responsibilities for the Lodge and cabins. We are seeking a candidate who can create a positive work culture and build effective teams while providing outstanding cleanliness and customer service to our lodge guests and cabins. Preferred candidates will have at least two years of experience in a housekeeping role with some supervisory experience. Candidates must meet the minimum qualifications (MQs) for this position. For MQs and how to apply, please visit http://www.tn.gov/careers.
Highlighted Responsibilities:
- Ensure housekeeping staff meets established guidelines through proper training and accountability.
- Maintain inventory of cleaning supplies, guest room supplies, linens, tools, and equipment.
- Promote an environment of hospitality to provide great customer service and guest satisfaction through cleanliness and organization, guest interaction, efficient communication, resolving disputes, and addressing situations with guests promptly and professionally.
- Prepare shift schedules for staff based on projected business volume to best manage labor costs.
- Ensure all safety training and material safety data sheets are available and appropriately organized to meet safety standards.
- Communicate the status of guest rooms and cabins using approved property management systems.
- Ensure cleaning chemicals are labeled and stored in compliance with OSHA and TOSHA regulations.
- Manage financial resources through purchasing decisions and appropriately staffing housekeeping based on occupancy.
Job Type: Full-time
Pay: $33,900.00 - $50,700.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to commute/relocate:
- Burns, TN 37029: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person