As the General Manager, you will serve as the polished, well-spoken ambassador for our hotel. Your responsibilities encompass overseeing all aspects of daily operations, providing support to the management team and front-line associates, and ensuring adherence to state, federal, and local regulations, as well as company and brand standards.
Job Description:
1. Leadership: Lead and inspire a team of dedicated professionals, fostering a positive work environment and ensuring everyone is aligned with the hotel's goals and values.
2. Operations: Oversee day-to-day hotel operations, including front desk, housekeeping, maintenance, and food & beverage outlets, to ensure seamless and efficient service delivery.
3. Guest Satisfaction: Prioritize guest satisfaction by consistently delivering exceptional service and addressing guest feedback in a timely and effective manner.
4. Financial Performance: Manage the hotel's financial performance, including budgeting, forecasting, and revenue management, to achieve and exceed established targets.
5. Sales & Marketing: Collaborate with the Director of Sales to develop and implement sales and marketing strategies that drive revenue and market share growth.
6. Quality Assurance: Ensure that the hotel meets or exceeds brand standards and maintains a high level of cleanliness, safety, and security.
7. Compliance: Ensure compliance with all local, state, and federal regulations and uphold brand standards and policies.
If you are a dedicated and experienced hotelier with a passion for excellence and are ready to take on the challenge of opening a brand-new hotel, we encourage you to apply. Join the team and be part of an exciting journey in shaping the future of hospitality in Mesquite, Texas.
Requirements:
- A minimum of 1 year of hotel management experience, with a proven track record of success as a General Manager.
- Strong leadership and team-building skills with the ability to motivate and develop a diverse team of professionals.
- Proficiency in financial management, including budgeting, forecasting, and revenue management.
- A commitment to providing exceptional guest experiences and a passion for ensuring guest satisfaction.
- Familiarity with sales and marketing strategies in the hospitality industry.
- Excellent communication and interpersonal skills, both written and verbal.
- Hotel Management or related certifications are desirable.
- Proficiency in hotel management software and Microsoft Office Suite.
At PAC Capital We encourage candidates of all backgrounds to apply.
**Join PAC Hospitality Management and be part of a winning team where excellence is the standard. We are looking for absolute winners and the best in the business who strive for perfection and success. Apply now to embark on a rewarding career journey with us!**
Job Type: Full-time
Pay: $41,000.00 - $86,185.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Hotel management: 2 years (Required)
- Hospitality: 3 years (Required)
Ability to Relocate:
- Lake Charles, LA: Relocate before starting work (Required)
Work Location: In person