Digital Community Manager

Who We Are:

The most international independent agency of the world's most talented island with partners who have more than 30 years of experience in advertising and marketing, both locally and globally. Our global family now encompasses over 100 employees across countries in different markets, each contributing to a culture that values connection, innovation, and a variety of perspectives.

Overview
RT& is looking for a Digital Community Manager in San Juan to join our team. We are seeking for a bold and passionate professional, with a strong background in digital to lead us in our mission by leveraging their experience, skills, vision and unique perspectives. If you feel you up to the challenge, we’d love to hear what you can bring to the table.

Responsibilities
The Digital Community Manager will be responsible for advocating the brand on social networks by optimizing, scheduling and testing content that goes in alignment with the digital strategy and our clients marketing objectives. The ideal collaborator will be someone who lives and breathes digital.

The Day to Day

• Execute high quality content across for all relevant social and digital channels.
• Improve digital content ideas and executions by working with the creative and strategy team on analyzing social data/ metrics, social listening and insights.
• Propose real-time content based on social media trends and relevant social conversations.
• Partner with creative team to coordinate the creation of interactive, animated or video content for social and other digital platforms.
• Coordinate with account team to make sure deadlines and deliverables are based on scope of work agreed with client.
• Analyze clients and competitors social and digital landscape to set up benchmarks and step up the agencies digital content deliverables.
• Monitor social media channels for mentions and engage with the audience.
• Address customer inquiries, comments, and concerns in a timely manner.
• Identify and collaborate with influencers or key community figures.

What You'll Bring
Skills

• Setting and implementing social media and communication campaigns
• Providing engaging calendar and strategy for social media accounts
• Bilingual copywriting: English and Spanish.
• Able to analyze project requirements and provide accurate turnaround timelines
• Monitor and report on feedback and online reviews
• Practice superior time management
• Knowledge about social paid media (is a plus)

Experience

• 1+ years of related industry experience (creative agency, digital marketing, or consulting)
• 1+ years successfully creating digital content for social media and other platforms.
• Excellent writing and verbal communication skills in English and Spanish.
• Proven knowledge in social media and all digital platforms, including Facebook, Instagram, X, Pinterest, YouTube, Web, blogs, among others.
• Experience with Sprinkler and social media platforms (channels, publishing, and social listening)

Please make sure you send your Resume and portfolio with samples of recent digital work.

Equal Opportunity Employer