Address
Form of work
SalaryJob Duties:
- Maintains an inventory of vacancies, reservations and room assignments.
- Possesses a working knowledge of the reservations department. Takes same day calling reservations and future reservations when necessary. Knows cancellation procedures.
- Knows room locations, types of rooms available, and room rates.
- Help guest to use self Check In/out kiosk if nessary
- Coordinates room status updates with the housekeeper by notifying housekeeping of all check-outs, late check-outs, early check-ins, and special requests.
- Coordinates guest room maintenance work with the maintenance.
- Knows daily activities and meetings taking place in the hotel.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Manages and resolves all guest complaints in a professional and courteous manner.
- Maintains customers’ privacy.
- Maintains a high level of professional appearance and demeanor.
- Performs other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Previous hotel-related experience preferred.
- Ability to communicate with public, hotel staff, and management in a professional manner.
- Knowledge of surrounding areas and local events.
- Ability to properly secure guest information.
- Ability to learn safety, emergency, and accident prevention policies and procedures.
- Skilled in the use of front office equipment.
- Knowledge of proper telephone etiquette.
- Ability to work a flexible schedule, including weekends and holidays.
Job Types: Full-time, Temporary
Pay: $16.00 per hour
Expected hours: 35 – 45 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Eloy, AZ 85131: Relocate before starting work (Required)
Work Location: In person
